flyingfan
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- Jun 5, 2010
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An introduction from a cabin crew is mandated in the Oneworld FFP Delivery Document. It's not open to interpretation - an introduction is mandated by Oneworld as a minimum service guarantee for Emeralds.
I’ve just flown MH MEL-KUL return and didn’t get any introduction from the crew, apart from the boarding pass check/welcome everyone gets stepping onboard. These were in J and my passes reflected I was Emerald.