Forfeiture of Qantas Points on Members Death

[oz_mark]

As far as Qantas is concerned QFF points do not have a value and have never had a value..

Strictly, QFF points have no monetary value. That is not to say that have no value, just that they are not convertible to money.

 

[medhead]

As far as Qantas is concerned QFF points do not have a value and have never had a value. So how can Qantas change their stance on value of QFF points if they take someone to court? Sorry but Qantas can't have it both ways....

Ahh, maybe a misunderstanding. That isn't my suggestion. I'm saying that the person taken to court would argue the points have a value and hence the deceased has the right to direct how their points are used after death. Rather then for points just to be cancelled. Qantas would have to rely on the T&C stating points don't have a value and hence it is ok for them to cancel a deceased account

 

[Hvr]

Just give the rellies your pin number as QF wait for someone to call rather than have someone trawl the death notices pages.
Think of the redemption as points fom heaven.

Me too.

When my Mother passed away, I just kept on booking flights for myself as I knew her QFF password. I did not see any reason to let qantas know about her death and as a family member I feel that I am entitled to these flights. I do not suppose Qantas would agree with me on these matters as with some members of this forum.

Agree.


Of course the whole thing of only being allowed to transfer 100,000 points in a 12 month period frustrates people as well.

Why not make it 100,000 points or half if your previous 12 month earning whichever is greater? Surely that would be fairer than the current system?