- Joined
- Jun 20, 2002
- Posts
- 17,633
- Qantas
- Gold
- Virgin
- Platinum
You should also have that date on the back of the card, should you choose to remove it from the paper...Got my card and upgrade letter today via snail mail (may have been there up to a week as I only check sporadically).
Checked online and Gold until 31/12/23
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I am already ALL Gold courtesy of QF. I am thinking of unlinking QF <-> ALL, and relink to QR <-> ALL to earn Avios instead of QFF points. Would I lose ALL Gold status if I do relinking?
3.7 Except as set out in clause 3.8, switching from another airline partner to Qatar Airways will only be allowed if you linked your ALL Loyalty Programme account with the other airline partner more than 12 months ago. If your ALL Loyalty Programme account was linked to the other airline partner within the last 12 months, then you will have to wait until a full 12 months has passed before being able to link your ALL Loyalty Programme account to your Privilege Club Programme account.
3.8 An exception will be made for any Member of ALL who has changed their residence to a different Continent. Those Members of ALL will need to contact the Accor customer care centre in order to unlink their ALL Loyalty Programme account from their other airline partner, and then link of their ALL Loyalty Programme account to their Privilege Club Programme account.
If you’ve booked directly and it shows online / in app there’s usually no need to even show your card.My digital card has updated, and my member profile as well, but i have not received a new physical card. I'll be staying in Accor properties in Europe in December. Do you think I need to press to get a physical card or will the digital card do it?
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My AMEX and AccorPlus renewal is end of Oct and I fell back to Silver.I just renewed my Accor ALL Silver account for 12 months (from July 2st). I am also wondering if this Gold offer will be an additional year or just an upgrade from Silver to Gold for my existing year? The lack of duration for the promotion might be due to existing and new clients being targeted?
Ring accorplus and ask them to extend the stay plus night.I had a bit of trouble at first as they said I hadn’t renewed but once Amex renewed they agreed to extend the stay plus and I have two nights showing on my account. The only bummer is that the Pavilion kl doesn’t seem to offer stayplus availability.My AMEX and AccorPlus renewal is end of Oct and I fell back to Silver.
I just emailed Kathleen to ask to be upgraded to Gold again.
It's also the third year I haven't used the free night....
Will do, thanks.Ring accorplus and ask them to extend the stay plus night.I had a bit of trouble at first as they said I hadn’t renewed but once Amex renewed they agreed to extend the stay plus and I have two nights showing on my account. The only bummer is that the Pavilion kl doesn’t seem to offer stayplus availability.
I've been having the exact same problem! Did you stay a night at an Accor hotel? Accor is telling me I didn't meet this criteria and that's why I haven't received Gold. But there was nothing about it on the Qantas email. Accor tells me to take it up with Qantas. Qantas tells me to take it up with Accor. So frustrating!I'm at my wit's end. It's been months and I haven't been able to get a straight answer about why I haven't been upgraded. Someone from Qantas finally got back to me and said I have to speak to Accor (that's the best answer they have?).
Does anyone have a suggestion? Or a phone number for Accor I can try? (All I've done is go through the webform with them so far.)
I've been having the exact same problem! Did you stay a night at an Accor hotel? Accor is telling me I didn't meet this criteria and that's why I haven't received Gold. But there was nothing about it on the Qantas email. Accor tells me to take it up with Qantas. Qantas tells me to take it up with Accor. So frustrating!
Accor's stance is that I didn't meet all the requirements as I didn't stay a night at an Accor hotel. I have shown them the email from Qantas which includes a list of conditions and nowhere does it list this. They say this is something I need to take up with Qantas. Qantas has completely ignored the issue I am having and have said if I meet all of the conditions, to take it up with Accor.Accor are actually the only ones who can action this change. Strange they are passing you back to Qantas.
The number I have is as an Accor Plus member, so don't know if it will assist or not - 1300 36 36 37. Email - [email protected]I'm at my wit's end. It's been months and I haven't been able to get a straight answer about why I haven't been upgraded. Someone from Qantas finally got back to me and said I have to speak to Accor (that's the best answer they have?).
Does anyone have a suggestion? Or a phone number for Accor I can try? (All I've done is go through the webform with them so far.)