I'm confused, are you making multiple bookings under your name at two different hotels on the same night and hoping to earn status nights and points on both?
Pretty much, yes. Not the norm thing I realise, but scrawling through the T&C's I can't see where it isn't possible.
Ah ok I understand, is this part of a mattress run to earn status nights?
It wasn't a mattress run, but ended up being two valid bookings that coincided with the AFF NZ dinner weekend. Add in a little of TC Alfred, along with the fact that my +1 who was booked into the second stay completed that second stay (whilst I completed the AKL one) and you get the idea.
This is near enough to a good example of what's happened in my instance.
The system won’t allow it and you have to be present at the hotel to get the points so very hard to be in two places at once
Interesting thing is... what's to stop me from booking to SYD hotels and checking into both. There's no rule that states I must be physically present in one hotel at all times.
If these are in two different cities then probably even harder to argue.
.Nope you can book and check into as many hotels as you like but their rules are that points are credited for a room the member stays (note - not checked in to) in with their interpretation is that you can't possible stay in multiple rooms on a single night. That being said it would be funny so if someone from AFF wants a write a trip report checking into 10 different Accor hotels and changing hotel every hour then I'll read it.
Fair enough. In this case though, I'd argue that I contacted the relevant hotel, explained the situation and with their blessing, my +1 checked in and consumed the stay as per the original plan. So, I provided full disclosure to the hotel in question and they cleared it.
And if this is the game they want to play, I'll be arguing for the AKL stay to be credited as this is the most lucrative of the two. That aside though, I'm interested as to how they can possibly prove that you haven't stayed in a given hotel (short of trawling through CCTV). As per my earlier (absurdist) argument, you're not a prisoner in hotel A, so it's impossible to suggest that you couldn't also be using hotel B.
I’m just telling it how it is.
That makes it more interesting then as the first hotel I checked out of is the one they're not crediting.
Appreciate the insight and you're possibly right that this will be the eventual outcome. I figure there's no harm in arguing the point as either way, I'll be wanting them to credit one stay vs the other.
They don’t have to prove anything. They will credit the first hotel that you checked out of.
Which didn't happen in this particular instance. But that's probably neither here nor there in the scheme of it.
So you're admitting you assigned your Accor benefits to another person? This isn't permitted. Potentially causing yourself issues if you say this to Accor.
The system doesn't care if you physically stayed or not. Once checked in, it just wants to assign one room (for points/status nights purposes), using the logic you can't be in two rooms at the same time.
Or to rephrase @jase05:
Certainly looks that way. Regardless, figure it's worth a crack at trying to double dip given that I booked, paid for and utilised both stays.
Still going to press my case, but that's very helpful thank you. It also seems to confirm the "first check out" idea (which likely gives me an argument for having the more lucrative stay credited if necessary).
