calgarychris
Member
- Joined
- Dec 21, 2015
- Posts
- 263
- Qantas
- Silver
- Virgin
- Silver
Anyone advised these guys that they want to cancel the auto-renew? Here's the response I got:
"Unfortunately we can not cancel auto renew this was in the T&C that you accepted when you took out the offer . My best advise is to highlight a date in your online calendar and just send us a quick email a week or so before your contract is due to end and we can cancel your account then ."
Seems a bit of a joke - suggestions, aside from actually doing the above? I don't recall seeing any T&Cs that required me to wait until a week prior to cancel the auto-renew (and legally is there such a thing as giving too much notice?). It's annoying, as I'd rather not have to keep track of something for 11 months and 2 weeks...I did get the 18K voucher, but it'll be poor value if I pay twice...
Cheers
"Unfortunately we can not cancel auto renew this was in the T&C that you accepted when you took out the offer . My best advise is to highlight a date in your online calendar and just send us a quick email a week or so before your contract is due to end and we can cancel your account then ."
Seems a bit of a joke - suggestions, aside from actually doing the above? I don't recall seeing any T&Cs that required me to wait until a week prior to cancel the auto-renew (and legally is there such a thing as giving too much notice?). It's annoying, as I'd rather not have to keep track of something for 11 months and 2 weeks...I did get the 18K voucher, but it'll be poor value if I pay twice...
Cheers