How to impress a flight attendant

[AdMEL]

Interesting article from The Age:

Heather Poole | Flight attendant | How to impress a flight attendant

First comment is amusing too!

 

[Major]

Bossreggie has "the good oil" on impressing FA's. A box of chocolates works a treat

 

[amaroo]

Hello, thank you & a smile has always worked for me.

 

[samh004]

I’ve noticed many pax brining chocolates with them lately. Just the other day an elderly couple gave a box of Favourites to one of the ladies in the J lounge. It seems almost too common these days

 

[bossreggie]

Well.... I do still give the chocolates on each flight. I don't expect to stop doing that any time soon.

Last week, I arrived in AKL after a long journey from LHR. The crew were great from MEL to AKL so I ended up taking 6 very lovely ladies out for drinks at Snapdragon at the Viaduct. So they got chocolates AND champagne.

Flew into SYD today and the CSM kept telling me what a wonderful night the ladies had!

Boss


Sent from my iPad using AustFreqFly App

 

[Hvr]

Cruising Attitude is a fun and breezy read. I'll remember it the next time I fly. Especially when I order a Diet Coke, which Poole calls "the most annoying beverage a flight attendant can pour for a passenger in flight". Why? It takes so long. It's unusually fizzy in the glass, and she has to keep pausing for the foam to subside so she can pour in some more.

Diet Coke is all I drink on board apart from water and hot chocolate (on internationals) and I have always just been handed the can in whY. In F of course they pour it for me.

A part from the excessive fizziness I hope they appreciate the fact that I wont be the obnoxious drunk giving them grief later in the flight.

Oh and I did the chocolates bit for all the staff on board last Christmas Eve. Went down a real treat with a small (two shell) box for each person including the Captain and FO.

I also left a large box at the QF Business lounge after I checked in, they too were very appreciative.
​

 

[drron]

Well.... I do still give the chocolates on each flight. I don't expect to stop doing that any time soon.

Last week, I arrived in AKL after a long journey from LHR. The crew were great from MEL to AKL so I ended up taking 6 very lovely ladies out for drinks at Snapdragon at the Viaduct. So they got chocolates AND champagne.

Flew into SYD today and the CSM kept telling me what a wonderful night the ladies had!

Boss


Sent from my iPad using AustFreqFly App

Boss you continue to amaze me.Your Karma account must be overflowing.

 

[Isochronous]

I thought someone had been cheeky and posted a thread about pick up lines. Sounds like a great book though. Good to see there are some very considerate people like bossreggie out there!

 

[awilcockson]

The quote form Meshell on Nova this afternoon was classic "seriously, you're just a flight attendant, nobody want to read your book. Shut up and get me a coffee".

LOL

 

[Happy Trails]

So they got chocolates AND champagne.

Yes, candy is dandy but liquor is quicker.

 

[Simo]

I always will refer to at least one FA by there name,

 

[JohnM]

Well.... I do still give the chocolates on each flight. I don't expect to stop doing that any time soon.

Last week, I arrived in AKL after a long journey from LHR. The crew were great from MEL to AKL so I ended up taking 6 very lovely ladies out for drinks at Snapdragon at the Viaduct. So they got chocolates AND champagne.

Flew into SYD today and the CSM kept telling me what a wonderful night the ladies had!

Boss

BR, I think if I tried an invite like that it is likely to either be misinterpreted or they wouldn't want to be seen with me :shock:.

 

[browski]

Typically, you can impress a flight attendant if you fly First Class; Economy not so much. I'm not sure why that is.:shock:

 

[Fantic125]

Sounds like common courtesy and good manners to me, or am I just old fashioned?

BTW, when I fly, I'm not flying to 'impress' anyone, but I would rather leave a favourable impression than an unfavourable one....

 

[bossreggie]

BR, I think if I tried an invite like that it is likely to either be misinterpreted or they wouldn't want to be seen with me :shock:.

I guess they know that they will be in safe hands with me!!

 

[dfcatch]

I guess they know that they will be in safe hands with me!!

Haha!!

And they know the champagne will be drinkable

 

[bossreggie]

Haha!!

And they know the champagne will be drinkable

It is fair to say that bossreggie is VERY aware of the difference between "Sparkling Wine" and "Champagne".

ISTR they had a limited selection so I settled for the Palmes d'Or Brut. It was vintage, but I don't remember which year. It must have been OK, as we consumed 4 bottles!!!

 

[smit0847]

Sorry, but why do we need to impress them? I agree that manners and common courtesy are essential, just like dealing with anyone else in a service industry and that exceptional service should be rewarded by way of compliments, feedback and possibly gifts but they are there to perform a job for which the passengers are paying for. They are serving the passengers, there should be a book about how to impress passengers, not the other way around, particularly in premium cabins. Passengers don't pay thousands of dollars for premium tickets to then be expected to remember all the crews names and engage in intellectual conversation about the origins of the wine with their meal.

I work in a role where I have clients but I would never present them with a list of 'ways to impress me' - I am paid handsomely to impress them (and this then funds the travel) and I enjoy doing it.

 

[bossreggie]

Sorry, but why do we need to impress them? I agree that manners and common courtesy are essential, just like dealing with anyone else in a service industry and that exceptional service should be rewarded by way of compliments, feedback and possibly gifts but they are there to perform a job for which the passengers are paying for. They are serving the passengers, there should be a book about how to impress passengers, not the other way around, particularly in premium cabins. Passengers don't pay thousands of dollars for premium tickets to then be expected to remember all the crews names and engage in intellectual conversation about the origins of the wine with their meal.

I work in a role where I have clients but I would never present them with a list of 'ways to impress me' - I am paid handsomely to impress them (and this then funds the travel) and I enjoy doing it.

My decision to give a box of chocolates to flight attendants started from when I was a young boy on a flight with my Mother to attend her Mothers funeral. My parents divorced when I was very young so we really were not very well off. We NEVER had chocolates at home because we could not afford them!

We were flying from Tauranga - Invercargill and Mum gave the FA a box of chocolates after we were seated. When I asked her why, her simple answer remains with me to this day. it's "because they may have had some people be rude to them today, so I'm going to make sure they know at least someone thanks them"

Mum NEVER did anything to "impress". She was a simple woman, who loved her friends and family. She would also make sure that she (+ my brother, sister and I) appreciated those around us. She was especially mindful of people working in the service industry who she felt were "taken for granted".

So..... I have given the chocolates, been very polite, treated with respect, smiled, and despite the fact I travel in the premium cabins now...... NEVER forgotten where it is I come from and ALWAYS remembered, that "some people may have been rude to them today, so I'm going to make sure they know at least someone thanks them"

 

[AaronBradford]

Brownie points!

But seriously, you don't need to impress them, and that idea came from the author of the article rather than the flight attendant's book. It's just a way of saying thanks.