HSBC Premier credit card - too good to be true?

I been a HSBC Premier customer for some 2 years, supposedly a premium customer, personal banker etc, requested a home loan interest review & got diddly squat, your already on a very competitive rare yada yada. yep thanks for nothing,

giving some thought to gaining the Premier World mastercard, just no signup offer.
 
I been a HSBC Premier customer for some 2 years, supposedly a premium customer, personal banker etc, requested a home loan interest review & got diddly squat, your already on a very competitive rare yada yada. yep thanks for nothing,

giving some thought to gaining the Premier World mastercard, just no signup offer.

To be realistic (I've been Premier since the late 2000's), Premier really just gives you a decent fee free card and if you have HSBC accounts in another country, the ability to transfer funds easily online.
 
I been a HSBC Premier customer for some 2 years, supposedly a premium customer, personal banker etc, requested a home loan interest review & got diddly squat, your already on a very competitive rare yada yada. yep thanks for nothing,

giving some thought to gaining the Premier World mastercard, just no signup offer.
I've got this from the Premier Banking Team couple of hours ago: "For RM, now we have a premier relationship manager team look after your file instead of 1 on 1 RM. To reach them, you can call 1300 301 168 and they will assist you about the request."

There are supposedly actual RMs overseas; I'll find out soon.
 
I've got this from the Premier Banking Team couple of hours ago: "For RM, now we have a premier relationship manager team look after your file instead of 1 on 1 RM. To reach them, you can call 1300 301 168 and they will assist you about the request."

There are supposedly actual RMs overseas; I'll find out soon.
Ok.
Mine is a direct person who I've met couple times when setting our loan & spoken to since on phone as have her direct mobile number.
Helpful and great, but they can only do so much.

Quite a service in this day & age for just a schmuck like me.
 
Curious - we were also refugees from Macquarie
I looked at the HSBC, and while the Premier card has some attractive features, maintaining $150k balance at deposit rates lower than I can get at Macquarie (e.g. 4.65% v 2.20%) meant I would be there off staying at Macquarie and keeping my ANZ Black ff card.

I also saw this about HSBC plans in Australia.
 
To be realistic (I've been Premier since the late 2000's), Premier really just gives you a decent fee free card and if you have HSBC accounts in another country, the ability to transfer funds easily online.
Agree - I recently redid 4 loans and Premier were hasseling but not within the ball park - the only value I see is the accounts in other countries and a fee free CC - but I get that with other banks too
 
It's it easier to just transfer $9k in and out, than losing internet like you said?
Possibly - that's the issue. For me the balance of convenience is to leave things as they are.

But leaving money with them as I took others as having done doesn't add up.
 
Possibly - that's the issue. For me the balance of convenience is to leave things as they are.

But leaving money with them as I took others as having done doesn't add up.
Not sure anyone has money with them. Everyone on here seems to have set up the same auto transfer. Takes about 2 min to setup on my banking apps and it’s done, I guess I lose 1 month of coughulative interest on 9k, with 3 days per month that money is out of action. Not insignificant but the card earns more points than anything else out there.
 
I took it from earlier posts that some "refugees from Macquarie" were putting money with them.
I was trying to fast-track instant Premier status by dangling that carrot.

I'm very happy with most of Macquarie (but don't have a home loan so can't comment).

Sorta half-annoyed that they changed the T&Cs on a good CC a while back, but I moved on pretty quickly, and, TBH, their security is top notch (at last, after limiting your password length/complexity for a long time).

For a while you had to jump through hoops to get their CMA accelerator account set up, and now you don't, but it's still annoying that you can't set up auto-transfers from it, so if you have one for a SMSF, you need to manually transfer money each month to do things like fund pensions out of the associated CMA (which earns less interest). It's a bit of an anachronism.

But their ongoing transaction / savings account combo offers a very decent rate with no hoops, and all the features you'd want so they are my primary banking relationship.

Money comes out of my CMA Accelerator, into my CMA, from there to my HSBC, and two days later, into my Macquarie savings account. From there, things like credit cards are direct debited on their due date.

That's my process :)
 
That doesn't specifically mention Australia and I suspect given the large HK/China expat community here, it would not be high on the chopping block. Still, in the last couple of years they have exited retail banking in much of Latin America, New Zealand, France, the US (now limited to Premier customers) and their shareholder pressure is to focus more - away from being their old slogan of "the world's local bank".

I am happy with the fee free MC and the link to my overseas accounts with them, but otherwise they are losing in competitiveness. Their Cash Management account used to pay interest like a high interest account, now it's 0% 🫤
 
There are supposedly actual RMs overseas; I'll find out soon.
I wouldn't expect much, the RMs are just sales people in my experience. They only contact me when they want to sell me something. They're invariably not very useful when I actually need something.

Earning Premier in Australia is also a pretty bad deal, unless you happen to want a home loan with them. Overseas they can include investments in the relationship balance, so no need to keep cash sitting around earning little interest.
 
I have been putting $12K monthly though the account; this thread is timely and have now made an appointment set for tomorrow to apply for the Mastercard.
Dropped into the Collins St office this morning and this afternoon have the card - already on G-Pay. I went World as SQ points are my target. I have no dearth of Qantas points.
 
I wouldn't expect much, the RMs are just sales people in my experience. They only contact me when they want to sell me something. They're invariably not very useful when I actually need something.

Earning Premier in Australia is also a pretty bad deal, unless you happen to want a home loan with them. Overseas they can include investments in the relationship balance, so no need to keep cash sitting around earning little interest.
All I need from them is to set Australia as my home country, upgrade my account in the host country to Premier, and find me an RM there. It's difficult to open a business account in the other country I'll operate from; hence the mucking around to upgrade to Premier.
 

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