Credit Card Offers HSBC Star Alliance Credit Card: Fast-Track to Star Alliance Gold Status

Fast track to Star Alliance Gold status with the HSBC Star Alliance credit card!​

Learn more and apply for this card:

HSBC Star Alliance Credit Card Guide

The HSBC Star Alliance credit card is the first of its kind, allowing Australian cardholders to earn Star Alliance Points and Gold status.

www.australianfrequentflyer.com.au

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What are the main benefits of this card?

1. Signup bonus: Fast Track to Star Alliance Gold Status, when you spend $4,000 or more on eligible purchases in the first 90 days from account opening
2. Keep your Star Alliance Gold status each subsequent year that you spend at least $60,000 on your card
3. Earn 1 Star Alliance Point per $1 on eligible purchases, up to $3,000 per statement period and 0.5 Star Alliance Points per $1 spent on eligible purchases thereafter, uncapped
4. No annual fee in the first year and $450 p.a. thereafter

Why we like the HSBC Star Alliance credit card

Launched in 2022, the HSBC Star Alliance credit card is the first of its kind anywhere in the world. You'll earn Star Alliance Points which are transferable to a choice of seven Star Alliance member airlines at a time of your choosing. You can also earn Star Alliance Silver or Gold status just by spending on the card, with no flying required!

Once you qualify for the welcome offer and are fast tracked to Star Alliance Gold status with any of the seven participating carriers, you’ll soon be enjoying perks like airport priority lanes and lounge access when flying across the whole Star Alliance network. It is the largest airline alliance in the world with 25 member airlines, including Air New Zealand, Singapore Airlines, United and Turkish Airlines.

Please note that the welcome offer is not available to existing HSBC customers transferring from another HSBC credit card, or if you have previously held a HSBC Star Alliance credit card within the last 18 months. Refer to the full T&C’s for more information:

HSBC Star Alliance Credit Card Guide

The HSBC Star Alliance credit card is the first of its kind, allowing Australian cardholders to earn Star Alliance Points and Gold status.

www.australianfrequentflyer.com.au

AFF members are welcome to discuss this card in this thread.

 

[VPS]

So for people who are not familiar with Star Alliance I have started a thread to ask questions here

Thread 'Star alliance app with status from HSBC'

Jan 20, 2025

So I got the HSBC card and have reached my spend and now am Air Canada Gold. I was expecting to see my points go to Aeroplan but just realised they are in Star Alliance and I can divert them to numerous places.

What is interesting is the app for Air Canada is fine and showing me Gold. (Nice)

The Star Alliance app - I can find any way to log in - I can log in on the website and see my details and my points.

The App shows are Biometrics button but when it says to choose your Airline the only options are Austrian Swiss or Lufthansa

Can anybody enlighten me on how to log into the app

• VPS
• Replies: 9
• Forum: Airline Alliances

 

[VPS]

Oh and it appears that DEFT payments are counted as spend

 

[andye]

Does anyone think there is a chance of TK being added to the partners given their entry to Australian market?

 

[Coops1]

Does anyone think there is a chance of TK being added to the partners given their entry to Australian market?

Turkish already are *A
Edit: ah, you mean to convert points

 

[I love to travel]

Your status is supposed to stop as soon as the card is cancelled. I don’t think that happened for one or two people, and did happen for others. So no guarantees.

Yup, 60k spend or $499.

Do we have any recent data points on how many people are not losing their status.

Post automatically merged: Today at 12:52 AM

I’ve cancelled my HSBC card on the 13th October and still have Gold status atm. I know a few people in the same situation as well. Not sure how long it’ll last though. But definitely grateful for it.

Did the status last?

 

[mpogr]

Just sharing here some experience with HSBC from the pure banking perspective.

My HSBC Star Aliance card was charged with total of 16K+ AUD (in 3 transactions, ~4+~4+~8K AUD, all in GPB) by some unknown hackers. The only thing I've got was a text message from the bank about the biggest one of the above, which I received during the night.

I called them in the morning, had the card blocked and reported all 3 as fraudulent transactions. However, I can't essentially use the card as all my credit limit is exhausted. 2 days after all 3 transactions have been posted on the statement. According to the fraud department, the investigation can take up to 60 days!

Now, every time I was about to spend online amounts above 500 AUD even in Australia, let alone overseas, I'd get pop ups asking to input a code sent to me by the bank via SMS or email. Yet in this case the bank let through 3 charges for much higher amounts, in foreign currency, without a blink. And now I have to deal with the consequences, while the bank is refusing to take any responsibility and taking its time to investigate, like it was a petty scam of 20 or 100 bucks.

BTW, took me 50 mins to get hold of someone to talk about it from the customer service angle, without offering anything better than "call us again if it's not resolved by the time you need to pay your balance".

Realy makes me think twice if the benefits of the FF status are worth the hassles of dealing with a bank which can't be bothered with securing their customers finances and having a customer service worth of its name.

 

[Mr H]

Just sharing here some experience with HSBC from the pure banking perspective.

My HSBC Star Aliance card was charged with total of 16K+ AUD (in 3 transactions, ~4+~4+~8K AUD, all in GPB) by some unknown hackers. The only thing I've got was a text message from the bank about the biggest one of the above, which I received during the night.

I called them in the morning, had the card blocked and reported all 3 as fraudulent transactions. However, I can't essentially use the card as all my credit limit is exhausted. 2 days after all 3 transactions have been posted on the statement. According to the fraud department, the investigation can take up to 60 days!

Now, every time I was about to spend online amounts above 500 AUD even in Australia, let alone overseas, I'd get pop ups asking to input a code sent to me by the bank via SMS or email. Yet in this case the bank let through 3 charges for much higher amounts, in foreign currency, without a blink. And now I have to deal with the consequences, while the bank is refusing to take any responsibility and taking its time to investigate, like it was a petty scam of 20 or 100 bucks.

BTW, took me 50 mins to get hold of someone to talk about it from the customer service angle, without offering anything better than "call us again if it's not resolved by the time you need to pay your balance".

Realy makes me think twice if the benefits of the FF status are worth the hassles of dealing with a bank which can't be bothered with securing their customers finances and having a customer service worth of its name.

You are expecting the bank to wear $16,000 of losses on your behalf and you're cross with them?

 

[mpogr]

You are expecting the bank to wear $16,000 of losses on your behalf and you're cross with them?

My very first expectation is they do some extra checks BEFORE letting such transactions through. And the fact they didn't (or let themselves be fooled by the hackers so easily) really makes me question whether my money is safe with them.

 

[oz_mark]

Realy makes me think twice if the benefits of the FF status are worth the hassles of dealing with a bank which can't be bothered with securing their customers finances and having a customer service worth of its name.

They should be able to suspend the need to make that repayment

 

[Coops1]

Just sharing here some experience with HSBC from the pure banking perspective.

My HSBC Star Aliance card was charged with total of 16K+ AUD (in 3 transactions, ~4+~4+~8K AUD, all in GPB) by some unknown hackers. .

Not a great situation, but I am sure it will be resolved in your favour if you did nothing wrong. The time frames are normal across banks, they have to investigate!

Would never have got this card with a 16K limit, better to have 6K, and another card with another bank, to avoid inconveniences like this.

 

[I love to travel]

Just sharing here some experience with HSBC from the pure banking perspective.

My HSBC Star Aliance card was charged with total of 16K+ AUD (in 3 transactions, ~4+~4+~8K AUD, all in GPB) by some unknown hackers. The only thing I've got was a text message from the bank about the biggest one of the above, which I received during the night.

I called them in the morning, had the card blocked and reported all 3 as fraudulent transactions. However, I can't essentially use the card as all my credit limit is exhausted. 2 days after all 3 transactions have been posted on the statement. According to the fraud department, the investigation can take up to 60 days!

Now, every time I was about to spend online amounts above 500 AUD even in Australia, let alone overseas, I'd get pop ups asking to input a code sent to me by the bank via SMS or email. Yet in this case the bank let through 3 charges for much higher amounts, in foreign currency, without a blink. And now I have to deal with the consequences, while the bank is refusing to take any responsibility and taking its time to investigate, like it was a petty scam of 20 or 100 bucks.

BTW, took me 50 mins to get hold of someone to talk about it from the customer service angle, without offering anything better than "call us again if it's not resolved by the time you need to pay your balance".

Realy makes me think twice if the benefits of the FF status are worth the hassles of dealing with a bank which can't be bothered with securing their customers finances and having a customer service worth of its name.

Sorry this has happened to you. Most banks made a credit whilst the transaction is being investigated.

 

[mpogr]

Just a side note on what was the likely place my CC details had been leaked from or used with.
All 3 fraudulent transactions have likely been done with some UK government organisation, according to the fraud department guy I've spoken with.
Now, my only interaction with anything remotely related to such was when I paid for the recently introduced ETA for travelling into the UK in late December. In fact, I actually used this card for that payment, while on my trip there I've only be using a different card (Bankwest, which doesn't have international translation fees).
So be careful with these payments, could be the UK government is to blame for the leak.