JohnK
Veteran Member
- Joined
- Mar 22, 2005
- Posts
- 44,098
Correct that this should never have happened with Qantas as they generally call the number in the QFF profile if you are late for boarding.You say Qantas treats you better as a status FF, and this would've never happened with them, so why do you fly with Virgin?
Serious question, sorry if already covered.
Why Virgin? I always used Virgin when Qantas was a little too expensive on some weekends. This time around I used them more than usual. I was status matched Platinum and dropped to Gold and the opportunity arose with some cheap business class and cheap OOL-SYD returns that I would go for Gold again but that was a mistake on my part.
I heard about 29 boarding calls, 3-4 calls of names failed to board, gate change, some delays and did not hear the boarding call for my flight? Twice? If that is the case I am a dope.But you were told they did announce it twice. Unless you are an expert in body language going by your 'guilty look', it's your word against theirs. You might be right about the whole thing and your experience is certainly regrettable and I do realise that this can happen to anyone, but you also just simply might not have heard the announcement.
I am not an expert in body language but she immediately went on the defensive when I asked her about the status flight and then when she checked and realised I was offloaded she was even further defensive.
The flight was not called. For me delays happen all the time and I think nothing of them. I remember thinking that something was wrong but for some reason did not go to ask at the desk. Yes that is stupidity on my part.