Status: Platinum Ambassador
Date: 16-18 Mar 2018
Property: InterContinental Singapore Robertson Quay
Booked Room Type: Club Studio
Received: Quayside Suite
Very happy with the outcome, but didn’t come without some effort and a bit of escalation. I had been upgraded on arrival to the Club Studio River View, but on inspection, found that the room was too small at 23 SqM to comfortably reside in for the time I was there across the weekend. Bathroom encroaching on the bedroom, little room to work or place anything, including luggage, etc. The duty manager showed me an alternative ‘deluxe’ studio in another part of the hotel, but it was not much better, and directly facing the lower floors of the adjacent apartments. Ultimately they agreed on putting me in the suite, which was probably a 2-3 category upgrade, and I assured them I will book only one below this category, in the future! Even though a suite, it was still just a regular room by Singapore standards, at 36SqM.
A quite nice hotel, with good standard of amenity and close to the happening Robertson Quay bars and restaurants. Rooms small. Club nice. No easy transport nearby, so found myself booking an Uber or Grab car, mostly.
Good for a change, after so many many stays in the Lion City, but probably prefer to be someplace else, all things considered. I’d do it for a killer rate if I could secure the Quayside suite or better.
Cheers,
Matt.