jetlagger
Established Member
- Joined
- Sep 19, 2011
- Posts
- 2,241
A followup on my last post
After sending a reminder email at 12 weeks (to the TalkToUs email mentioned above without an acknowledgement), today I finally got my refund (about 16 weeks total since the letter requesting the refund) - they were about to get another letter
Was for a bit under $100 so not too bad.
I suspect a fair portion of head scratching & paper shuffling going on pre-refund! with that Company.
Was also going to claim the tax component on the unused air ticket I purchased, though I consider my time slightly more valuable than sub $50 :-|
Well done, & thanks for setting the precedent & posting your refund outcome.
With at least they delivered what they stated, even though quite a time lag.