- Joined
- Feb 25, 2020
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- Virgin
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No matter how well thought out the digital arrival card is, I wouldn’t be surprised if it was ultimately let down by poor signage and nonsensical queue management.
Having recently arrived and used the digital card at AKL and CHC both for the first time, I found the entire arrivals and customs process much clearer and easier than SYD. As far as I could tell, the experience going through with the digital card was identical to the paper one, and you only need to hand them your passport, no QR necessary. The QR step feels like an over complication like our two step SmartGate…
Having recently arrived and used the digital card at AKL and CHC both for the first time, I found the entire arrivals and customs process much clearer and easier than SYD. As far as I could tell, the experience going through with the digital card was identical to the paper one, and you only need to hand them your passport, no QR necessary. The QR step feels like an over complication like our two step SmartGate…
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