JAL 777-300ER back on Sydney route

[Pushka]

So now I've received about 10 emails from JAL and Qantas about it. Guess that's better than no communications. Flight out to Haneda also 'delayed' out of Sydney by 40 minutes which I'm quite pleased about being an early morning start.

 

[elanshin]

JAL is swapping the route to a 787 after 29 Mar, downgrading my April flight to J. cough*

Any chance they'd reverse this, or should I just ask for a points diff refund now?

For actual flights, no this is the confirmation of their schedule and fleet change. Whilst you can never say never, the odds now are exceptionally low that the 777 is placed on the route for the time frame.

 

[RealtimeY]

It seems these changes also involved some short-lived reward availabilities. I saw up to 6 J rewards on some flights and they were gone after a few minutes.

 

[bjm76]

The great thing is the email has a priority number to call to request a refund of the difference in points... and of course the number to call has a recorded message saying to call 13 13 13. Nice.

 

[Peso]

The great thing is the email has a priority number to call to request a refund of the difference in points... and of course the number to call has a recorded message saying to call 13 13 13. Nice.

"This number is unattended"

The SA call center is unhelpful as always.