JQ Price Beat Guarantee

I've had all sorts of experiences. The other week I was price beating a Tiger fare for $109. The agent then came back with a price beat figure of $79~. Not quite sure how but not complaining here.

On another occasion I was price beating a flight on a third party site but it must have defaulted in US dollars on the agents screen resulting in the AU148 fare coming up as $101 and I got the fare for $90.
 
Recently...or ever. I booked a Jetstar flight a few days ago, so have a $25 hotel voucher if you want

Thanks, I have sent you a private msg!

Ever works too, it's so annoying that you have to book first and then submit a claim for price beat second, which could very well be rejected
 
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Well, with Tigerair and now Rex no longer flying on mainline routes, the domestic price beat guarantee is basically only good if VA happens to be cheaper than Jetstar but you prefer Jetstar for some reason over flying Virgin. Can't imagine that would happen too often.

On the international front, though, there are some seriously competitive fares from the likes of Vietjet Air, or Scoot or AirAsia. Has anyone price matched one of those super cheap Vietjet flights from MEL or SYD to SGN?
 
Well, with Tigerair and now Rex no longer flying on mainline routes, the domestic price beat guarantee is basically only good if VA happens to be cheaper than Jetstar but you prefer Jetstar for some reason over flying Virgin. Can't imagine that would happen too often.

On the international front, though, there are some seriously competitive fares from the likes of Vietjet Air, or Scoot or AirAsia. Has anyone price matched one of those super cheap Vietjet flights from MEL or SYD to SGN?
I did a few months ago. Was looking to fly from SGN to MEL on a specific date, and VietJet Air happened to be around $300 per person cheaper than Jetstar. We actually perfer Jetstar's timing as it allowed us to have a full day in Phu Quoc, where we would be coming from.

Here's extract of the transscript:

*Welcome to Jetstar! My name is Ma.Jeriza.​
I understand you’d like to book a flight, making use of our Price Beat Guarantee offer. I can certainly help you with this. Please wait a moment while I review your request.*​
( 8s ) Visitor: Hi​
( 1m 17s ) Ma.Jeriza: Hi. Hope you are doing great today. Am I chatting with xx_?​
( 2m 44s ) Visitor: Yes.​
( 3m 17s ) Ma.Jeriza: Thanks xx_. May I know the departure time with Vetjet and Jetstar you would like to compare, please?​
( 3m 38s ) Visitor: Jetstar is at 22:40​
( 3m 47s ) Visitor: VietJet Air is at 11:05​
( 3m 56s ) Visitor: Both on 17 January 2015.​
( 4m 49s ) Ma.Jeriza: Thank you. I 'll now go ahead and Check this for you. One moment, please.​
( 5m 4s ) Visitor: Thank you.​
( 7m 24s ) Ma.Jeriza: I'll just need another minute or two. Thanks for sitting tight.​
( 7m 36s ) Visitor: All good. Thank you.​
( 7m 42s ) Ma.Jeriza: Thank you​
( 12m 51s ) Ma.Jeriza: HI. xx_. May I know the are price per passenger with VietJet and Jetstar showing on your end, please?​
( 14m 2s ) Visitor: For VietJet Air it's $1,055.72 for all three people, so dividing it by three it's $351.91 per person.​
( 15m 29s ) Visitor: For Jetstar it's $1,943.04 for all three people, which means it's $647.68 per person.​
( 15m 45s ) Ma.Jeriza: Upon checking here, the current economy fare online with website for 17JAN2025 is 5,909,333.33 VND and 11,890,797VND with Jetstar. Is that what you have as well?​
( 16m 38s ) Visitor: Yeah that's about right. I have it in Australian dollars but that's around the same.​
( 17m 23s ) Ma.Jeriza: Thank you. please bear with me.​
( 25m 23s ) Ma.Jeriza: I am sorry for keeping you waiting still checking.​
( 25m 34s ) Visitor: All good, thank you.​
( 26m 46s ) Ma.Jeriza: I'll just need another minute or two. Thanks for sitting tight.​
( 31m 7s ) Ma.Jeriza: HI, your new fare per passenger is 53,183,999.97 VND. Shall we proceed?​
( 32m 31s ) Visitor: Is there an extra digit in there?​
( 33m 17s ) Ma.Jeriza: My apologies, Ut should be 5,318,399.99/ Shall we proceed?​
( 33m 46s ) Visitor: Sounds good. Thanks.​
( 34m 20s ) Visitor: Am I able to purchase luggage allowance now or I'll have to add it later?​
( 34m 57s ) Ma.Jeriza: we can also have it addednow. may I know how many kg would you like to add?​
( 35m 11s ) Visitor: 20kg per person thank you. So 60kg all up.​
( 37m 11s ) Ma.Jeriza: Thank you. I 'll now go ahead and request this for you. One moment, please.​
( 37m 26s ) Visitor: Thank you.​
 

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