- Joined
- Nov 16, 2004
- Posts
- 47,382
- Qantas
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It's difficult. Here's a guide starting at www.qantas.com.auso i can't seem to find any T&Cs which actually spells out the cancellation charges for an award booking with a partner airline.
- - Select FrequentFLyer from the menu Bar
- - Scroll down to "Using Points"
- - Select "Classic Flight Rewards"
- - Select "Classic Flight Rewards Section"
- - Select "Class Flight Rewards"
- - Select "Classic Flight Reward Fees"
- - Find "Service Fee" under "** Changes ..." and click that
- - Look to "Cancellation Refund Fee" and read the number of points and
- - Now Scroll to the top of that page and select "12. Redeeming Qantas Points for Rewards"
- - Read section 12.9
- - Now either scroll down to (or go back to the top of that page and select) "14. Redeeming Qantas Points for Classic Flight Rewards"
- - Scroll further down to "14.9 Classic Flight Rewards (excluding Classic Flight Rewards forming part of Combined Classic Flight Reward Bookings) - tickets cancellation and refunds"
- - See section 14.9.2 and consider that in relation to 12.9.
Note that there is no specific mention or reference to financial penalties in all of this - that absence means there is none in the case of cancellation.