Latest Velocity BP Fuel Offers

[QF WP]

Had another offer recently but need to find where I saved it.

Here ‘tis

 

[RB]

I am on Velocity bonus points this month. No min spend, fill up or shop, 2 lots of 350 bonus points up for grabs

 

[AustraliaPoochie]

Never had that triple offer, with the mouse driving the car or is that supposed to be a quoka, have only ever gotten the double points offer, which BP or OTR in South Aust always puts into my VFF account.
Unlike the "naughty" Coles Express where they offer so and so much bonus FB points transferrable to VFF for a spend of $5, but the bonus never appears.
Will be sad when or if BP/OTR does leave the VFF system, they might have been knocked back thus far, but I won't put it past them to try again.

 

[daft009]

so, I only keep my velocity card in my wallet for these BP offers so I can swipe it before paying.

anyone managed to get rid of their velocity card and still earn points?
can BP scan a barcode of the VFF# if I store it in an app?

 

[jsm2090]

so, I only keep my velocity card in my wallet for these BP offers so I can swipe it before paying.

anyone managed to get rid of their velocity card and still earn points?
can BP scan a barcode of the VFF# if I store it in an app?

I had one BP in sydney unable to scan the barcode- they said it had to be done through the machine. You can always sign up for a temp. card and link it to your VFF. I just keep my velocity and fly buys cards in the car now!

Also, I only got 5 points per litre this week.......

 

[JohnK]

200 bonus points each time I fill up to 5 times by 06 May.

 

[AisleSeat]

Just received this offer. No minimum spend.

 

[Kremmen]

200 bonus points each time I fill up to 5 times by 06 May.

I got that one too. It came just before a massive price hike in Melbourne, so I made 4 transactions of tiny amounts.

Now, of course, the issue is the waiting. Even when they say "Members will receive eligible bonus Points in their account 2 weeks after [promo end date]", you can be chasing them up for ages afterwards.

How can their IT systems be so pathetic? Other companies (e.g. Amex) have managed to program their systems to acknowledge promo activity within seconds and credit within a couple of days. When Velocity has a promo, it takes weeks and even then might not post at all without human intervention! Keeping all the receipts and hassling them is such a massive time-waster for customers and for Velocity. (And I've had them ask for receipts for transactions that have posted to my account before they will credit the points for the promo. How ridiculous is that? It's as though they can't just look at my Velocity account and see the purchase there.)

 

[odysseus]

I got that one too. It came just before a massive price hike in Melbourne, so I made 4 transactions of tiny amounts.

Now, of course, the issue is the waiting. Even when they say "Members will receive eligible bonus Points in their account 2 weeks after [promo end date]", you can be chasing them up for ages afterwards.

How can their IT systems be so pathetic? Other companies (e.g. Amex) have managed to program their systems to acknowledge promo activity within seconds and credit within a couple of days. When Velocity has a promo, it takes weeks and even then might not post at all without human intervention! Keeping all the receipts and hassling them is such a massive time-waster for customers and for Velocity. (And I've had them ask for receipts for transactions that have posted to my account before they will credit the points for the promo. How ridiculous is that? It's as though they can't just look at my Velocity account and see the purchase there.)

It's a different situation with American express. That is a charge direct to their account, and the promo updates from that.

With BP the charge is to a 3rd party, and not a key part of the fuel purchase, so it's only when the 3rd party passes the info on. Further, FF points programs are not as critical as financial accounts, and financial institutions have a much higher level of oversight and immediacy in their processing. If an FF program doesn't credit a split second, it's not going to stop someone eating, paying rent, or make them bankrupt.

 

[Kremmen]

It's a different situation with American express. That is a charge direct to their account, and the promo updates from that.

With BP the charge is to a 3rd party, and not a key part of the fuel purchase, so it's only when the 3rd party passes the info on.

If you think financial rewards are more important, fine: If I trigger a Coles Flybuys offer, it posts to my account within 48 hours. If I trigger a Woolworths Rewards offer, it posts to my account immediately and is printed on the register receipt.

BP includes the basic points data on your receipt and those usually post to the Velocity web site within 48 hours. The many weeks it takes Velocity thereafter to process the promo bonuses, or sometimes not process them at all, is simply incompetence.

 

[odysseus]

If you think financial rewards are more important, fine: If I trigger a Coles Flybuys offer, it posts to my account within 48 hours. If I trigger a Woolworths Rewards offer, it posts to my account immediately and is printed on the register receipt.

BP includes the basic points data on your receipt and those usually post to the Velocity web site within 48 hours. The many weeks it takes Velocity thereafter to process the promo bonuses, or sometimes not process them at all, is simply incompetence.

Coles is a founding partner of flybuys, and tightly integrated with it. Woolworths even more so with Woolworths Rewards - the name is a clue.

Neither of those are independent 3rd parties as BP and Velocity are.

Given how long it takes for points to accrue from separate airlines which are partners (where the frequent flyer programs are at least common), it's fallacious to claim the time it takes low priority transfers between partners to be communicated as incompetence.

Moreover, bonus programs as you refer to often take the maximum time to be credited as per the terms.

Just look to the common example of credit cards rewards points. They may often be credited 3 months after sign-up, as per their terms. Seemingly those operators run the validation job once everything is done - or perhaps they only choose to pay out at the latest possible date, similarly to how many businesses only pay invoices around their T+30 or whatever due date.

 

[Kremmen]

Given how long it takes for points to accrue from separate airlines which are partners (where the frequent flyer programs are at least common), it's fallacious to claim the time it takes low priority transfers between partners to be communicated as incompetence.

I never claimed that and this has nothing to do with the time it takes for transfers between partners. The transfers of points occur quickly. The bonuses, which can be calculated at the same time that that occurs, are simply held off until much later, most likely due to incompetence.

Moreover, bonus programs as you refer to often take the maximum time to be credited as per the terms.

And my main point is that Velocity frequently fails even its own maximum times as set by its own terms & conditions! (e.g. Mar/Apr promo, due to be credited within 2 weeks of Apr 15, still not received yet.)

Just look to the common example of credit cards rewards points. They may often be credited 3 months after sign-up, as per their terms. Seemingly those operators run the validation job once everything is done - or perhaps they only choose to pay out at the latest possible date, similarly to how many businesses only pay invoices around their T+30 or whatever due date.

If they credited reliably on exactly the last day, I'd agree. Instead, they credit unreliably sometime between a week before and several weeks after the due date, if at all. If it is deliberate, it's a deliberate effort to not pay out on bonuses unless chased up, which is something way worse than incompetent.

 

[JohnK]

How can their IT systems be so pathetic? Other companies (e.g. Amex) have managed to program their systems to acknowledge promo activity within seconds and credit within a couple of days.

The last time Amex had a promotion of earn 1500 MR points for $3000 odd spend my points didn't post. In fact the promotion dropped off my account. Emails back and forth and they finally decided to credit me the points as I am a nice bloke and they felt sorry for me.

 

[Kremmen]

The last time Amex had a promotion of earn 1500 MR points for $3000 odd spend my points didn't post.

Sure, others make mistakes too, but my experience is that Velocity is more consistently poor than any other rewards programme in this regard. It's on a par with Accor 10 years ago or Hilton 20 years ago.

My latest BP promo just posted today. It was supposed to be posted within 2 weeks of May 6, so only 4 days late. I guess I should call that a win?

 

[Rubix]

My points just came through for early May BP targeted promo.

4 x 250 bonus points for each fill over 30L on 98RON.

 

[QF WP]

New promo for me today after filling my wife’s car with 50L last night





Will definitely be making use of all three bonuses, as we're off to Noosa for the weekend.

 

[BettyB]

Got 3pts per litre on my next visit and 4pts per litre on my second visit.

 

[Rubix]

Same deal for me too. Will make use of it as per usual.

 

[docjames]

Email arrived yesterday

250 points (each time) for filling over 30L for next two times I fill over 30L

By June 7.

 

[AisleSeat]

Got 3pts per litre on my next visit and 4pts per litre on my second visit.

I got this one too.