Lounge Opening Times for SQ248 - MEL to SIN?

[JR flyer]

Morning,

Hoping someone might know this answer, as i have been given the run around by SQ.

I am travelling J on SQ 248 on the 18th of April - MEL to SIN - the flight departs at 0555

The lounge opening times in MEL (from SQ.com) state

Opening hours

0735 to 1000 hours 1340 to 1900 hours 2135 to 0000 hours

Seems a little strange they dont have a lounge open to service their own flight.

I have spoken to a few SQ team members and they have advised me to wait until check in and ask, which is not a premium experience.

Hoping someone has travelled this flight in the past few weeks, and can let me know if the lounge is actually open and their website is just incorrect.

 

[dajop]

The lounge will open for SQ248. I suspect they just haven’t updated the website as the service runs only some times of the year (for example it didn’t operate from 12-25 March).

Last year it definitely showed it was open for the flight when it was running (as per the web archive, but I can’t seem to past the link here!)

 

[JR flyer]

Thanks @dajop - i thought as much, its just a little strange that none of the SQ team members i spoke to had any idea.

 

[DeanCorp]

Thanks @dajop - i thought as much, its just a little strange that none of the SQ team members i spoke to had any idea.

Did you find out anything more on this as I have the exact same question for the exact same flight

 

[MEL_Traveller]

Did you find out anything more on this as I have the exact same question for the exact same flight

see post #2… dajop has posted the likely opening hours for your flight.

 

[DeanCorp]

see post #2… dajop has posted the likely opening hours for your flight.

So has Google. I called Singapore Airlines and they had no idea nor any phone number.

 

[DeanCorp]

see post #2… dajop has posted the likely opening hours for your flight.

Can let me know if they’re open. If so please get their phone number for the greater good of my sanity.

 

[dajop]

SQ operate the Melbourne lounge specifically to serve the flights it operates out of Melbourne. In addition to my post above, I have taken SQ 248 previously and it was open. Typically the lounge opens 3 hrs before departure and closes ~ 30 mins before departure (except for SQ 228/208 which are close enough together for it to remain open).

 

[JR flyer]

Hi @DeanCorp,

Yes i have spoken to multiple SQ team members over the past week or so and i have gotten the same response, as @dajop as indicated i have a feeling its just an error in the updating of their site. Lets see what happens after daylight saving finishes on Sunday, as i am sure they will update their site then. If you look at all the other AU lounge opening times, they are all open to support the SQ flight departures but MEL is the only one where SQ248 isn't. Seems a little odd.

 

[serfty]

I have looked on Flyertalk and have seen reference for the Melbourne KrisFlyerLounge opening at 3 hours before SQ248 operates. Also, this article indicates 3 hours.

SilverKris Business Class Lounge Melbourne overview

Singapore Airlines operates a number of SilverKris lounges across Australia but not are all up to the same standard. Plus, how to access this lounge.

www.pointhacks.com.au

I would be shocked