Haplo
Member
- Joined
- Feb 28, 2015
- Posts
- 387
Just received this from Amex Merchant Services, to do with the new metal card
Transacting with the new Platinum Card
Made from metal, you'll find the Card Member details laser-etched on the front of the Card and the Card Number and 'Valid Thru' details displayed on the back.
Both current plastic and new metal Platinum Cards will continue to be valid for use, and the cost of acceptance will be the same across all American Express Cards.
There are two important changes to note when transacting with the new metal Platinum Card.
Contactless pay: Please make sure that the front side of the Card is facing upwards or the transaction may not be processed.
Manual transactions: The Card number (found on the back of the Card), Card Member's name and expiry date will need to be written on the Record of Charge instead of the imprinter.
Please share this information with your staff when accepting the new Platinum Card.
Transacting with the new Platinum Card
Made from metal, you'll find the Card Member details laser-etched on the front of the Card and the Card Number and 'Valid Thru' details displayed on the back.
Both current plastic and new metal Platinum Cards will continue to be valid for use, and the cost of acceptance will be the same across all American Express Cards.
There are two important changes to note when transacting with the new metal Platinum Card.
Contactless pay: Please make sure that the front side of the Card is facing upwards or the transaction may not be processed.
Manual transactions: The Card number (found on the back of the Card), Card Member's name and expiry date will need to be written on the Record of Charge instead of the imprinter.
Please share this information with your staff when accepting the new Platinum Card.