$2K ....ouch how did they work that ? I only ask as fore warned is hopefully fore armed.
Booked the whole 2 months with accommodation, travel and everything sorted. Paid for it and they said come back to get the tickets the next day.
Next day, they said they couldn't get the train ticket for the first place and another one later. So it won't work. We'll refund everything back to your card and it will be all sorted in 3 working days.
5 days later - still nothing. Went back and they said they had just put it through the day before so it will all be returned soon. Next week, still nothing. They said it had gone through from their end and might be delayed due to Diwali or something. Had now decided to leave and wouldn't be back. Money never got returned.
Later learned on online reviews I hadn't read beforehand that this hotel sent people to this tour company all the time for the same con. It starts with the internet being cut to the room (as it was to mine) so you can't book anything online. This was another thing I only learned on the last day chatting to another patron who had fast internet the whole fortnight - I hadn't even linked the two in my mind beforehand! Then this flyer is everywhere and the hotel arranges free taxis to see them. They book everything for one decent sounding price, take payment, then can't deliver key parts so have to refund and never do. Suspicions are the hotel gets a cut but I can't be sure about that.
Again, it's just my bad experience though. I was initially angry about it and basically told everyone that Delhi is the worst place ever and to avoid like the plague but then people who stay somewhere else invariably enjoy it!