Mr Joyce says Relax, it’s just about fixed ( but it was still the passengers’ fault)

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Townsend said:
Mr Joyce, I tried to find out my balance on line, I tried to book on line and then two totally incompetent call centre staff wasted five hours of my time.
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He may listen if you say that you managed to use a $1788 travel pass even though you were only entitled to a $78 credit...
 
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