NAB Qantas Signature Rewards Card - QF points not crediting

[Rich]

Update - points credited 2 days after second statement.

Be aware that they may make your first statement month shortened - eg 2 weeks instead of a full 30 days.

So it could take up to two months to get the points credited, even if you achieve it in first 30 days. Just something to be aware of if you are in a rush

In December Mrs Rich got the NAB Qantas Rewards Premium and the first statement was only 2 weeks in (actually only 9 days after activating and using for the first time). The 70000 points also posted at that point.

 

[FlyingKangaroo]

Resurrecting for current data point: I signed up for NAB's current Qantas Signature offer in late November. I've received two statements since (one just 2 weeks after activating the card, the second this week) and today realised the points from those two statements never did come into my QF account, but are listed correctly on the statement. I've also just crossed the spend threshold for the first tranche of 90K bonus points.

I received an e-mail last month reminding me of the 90K offer if I hit the minimum spend and I see both my name and QF number are correctly listed on that reminder, but from a quick search here and elsewhere, it seems that this doesn't necessarily mean the accounts are properly linked and that this is an ongoing issue.

It seems that may still be the case, so I'll call NAB tomorrow and report back.

 

[jbmarshall90]

Actually had a communication from NAB to say I met the bonus points, but should call them as there was an issue with my number. After I phoned up, it was super easy to add in, and points came through at the end of the current statement period.