NBN Discussion

[UP4014]

Upset person on reddit after their net switched from ADSL1 to fixed wireless.



https://www.reddit.com/r/australia/comments/4t9a74/sunday_night_new_nbn_cant_stream_netflix_or_stan/

Not good is it, Libs accepting second rate on our behalf.

 

[Jeffrey O'Neill]

This is not the NBN fixed wireless service, which is designed pretty robustly, but rather the cost structure of CVC which makes it impossible to provide adequate peak time capacity

 

[decs]

This is not the NBN fixed wireless service, which is designed pretty robustly, but rather the cost structure of CVC which makes it impossible to provide adequate peak time capacity

I looked into this and also experienced it myself!

Have nbn FTTB and initially signed up with Belong but speeds were hopeless. Complained and cancelled, then switched to Optus as the RSP and it's been flawless! My frustration is you can't tell as a consumer what contention ratio a provider has in a particular area rather either a) choose based off user reviews, or by) assume "you get what you pay for"

 

[moa999]

Interesting. I'm with Belong FTTB and find it brilliant, yet know a number of people in other areas on Optus who think it's horrible (Optus sold a lot of cheap 100/40 unlimited plans and attracted a lot of big users)

 

[Jeffrey O'Neill]

I looked into this and also experienced it myself!

Have nbn FTTB and initially signed up with Belong but speeds were hopeless. Complained and cancelled, then switched to Optus as the RSP and it's been flawless! My frustration is you can't tell as a consumer what contention ratio a provider has in a particular area rather either a) choose based off user reviews, or by) assume "you get what you pay for"

don't expect good speeds over the long term.

It costs $24 a month for a 12/1 AVC rising to $38 for 100/40. Then add $17.50 per 1Mbs of CVC, then backhaul, transit and all the other costs and you start to realise just hwo slim the margins are on a $70 NBN plan

 

[whatmeworry]

Not good is it, Libs accepting second rate on our behalf.

Oh it gets even better. Malcolm Turnbull thinks he saved us from Labor's NBN. :shock:

I am surprised Labor didn't attack him harder on the NBN in the last election campaign.

Malcolm Turnbull Claims He's 'Turned Around' An 'Utterly Failed' NBN

However the NBN was in the top four most discussed topics on Reddit in the final election week. And Turnbull's claim didn't exactly win over viewers on Monday night.

Jen Dudley-Nicholson ✔ @jendudley PM Malcolm Turnbull cites the #NBN as one of the projects he's turned around and made successful. No. No, no, no. #abc730
7:45 PM - 18 Jul 2016

The Coalition changed a Labor-introduced NBN scheme when they took Government in 2013. They changed the 'fibre to the premises' infrastructure (which was more expensive, but would have provided a faster broadband speed) to a 'fibre to the node' infrastructure.
The NBN -- which currently employs 8,000 people -- is currently scheduled for completion in 2020.
Three quarters of the eight million Australian homes that can get the NBN will have it by June 2018. This is the 'substantially complete' part Turnbull referenced.
Turnbull has delivered faster, but the delivery will be a slower broadband service of 25 megabits per second (to Labor's one gigabit per second).

Malcolm Turnbull Claims He's 'Turned Around' An 'Utterly Failed' NBN

 

[marki]

Turned around with moderate success? thats the claim how fully sick? Still no NBN and no prospect of NBN or the speeds one is promised with an NBN here CBD Melbourne next to the exchange. ADSL2+ scraps along at 1mb and then dies down to 12k at night stalling the network. Cannot open pages from O/S. Loading Commonwealth-bank home page takes 1-2 minutes.

Paying good money too. I hope this will change soon? who knows. optimist yes pessimist in me says no.

 

[moa999]

If you're next to the exchange you should get 24mbps on ADSL2+ so either you are not next to the exchange, or something else is wrong.

Reality is rolling out the NBN was always a multi-term project
The MTM rollout is definitely quicker by 3yrs or so, for many (those on FTTB, HFC or short FTTN) it will be equivalent in the medium term (delivering 100/40 if you pay for it), for those on lengthy FTTN lines it will be worse.
Whether it is good value in the long run versus full fibre is another matter.

Note that both Labor and Libs, still had vast numbers of residences served by Fixed Wireless and Satellite, which are definitely inferior.

 

[moa999]

don't expect good speeds over the long term.
It costs $24 a month for a 12/1 AVC rising to $38 for 100/40. Then add $17.50 per 1Mbs of CVC, then backhaul, transit and all the other costs and you start to realise just hwo slim the margins are on a $70 NBN plan

Correct - I think it was published somewhere that the average bandwidth - across all plan tiers, and providers is about 1Mbps....
So the reality is you are relying on someone else not using their internet to deliver you the speeds you paid for

 

[marki]

If you're next to the exchange you should get 24mbps on ADSL2+ so either you are not next to the exchange, or something else is wrong.

Reality is rolling out the NBN was always a multi-term project
The MTM rollout is definitely quicker by 3yrs or so, for many (those on FTTB, HFC or short FTTN) it will be equivalent in the medium term (delivering 100/40 if you pay for it), for those on lengthy FTTN lines it will be worse.
Whether it is good value in the long run versus full fibre is another matter.

Note that both Labor and Libs, still had vast numbers of residences served by Fixed Wireless and Satellite, which are definitely inferior.

Yep next to the exchange and speeds hover around 1 mb I have had two technicians come thru and say its contention issues. Sheesh ....to be fair there are times when it boosts back to 15mb per sec. Its so random and one cannot predict the next super slow period.

 

[whatmeworry]

Yep next to the exchange and speeds hover around 1 mb I have had two technicians come thru and say its contention issues. Sheesh ....to be fair there are times when it boosts back to 15mb per sec. Its so random and one cannot predict the next super slow period.

Your provider might have oversold subscriptions for your area. Make a complaint to your provider and ask for a reference number. If they don't resolve the issue, make a compliant to the TIO.

Have a look at the Whirlpool forum and see which ISP has a good rep for your area and considering churning.

 

[Jeffrey O'Neill]

Correct - I think it was published somewhere that the average bandwidth - across all plan tiers, and providers is about 1Mbps....
So the reality is you are relying on someone else not using their internet to deliver you the speeds you paid for

Technically you are paying for a contended service. The speed you pay for is really a best case maximum. There's no speed guarantee. For that kind of service you need to sign up for a business plan and they get expensive.

NBN has the assortment and capacity installed at the POI. they are changing as if validity is scarce when it's plentiful. They need to be forced to cut the cvc cost to promote use. RSPs will then be able to aggregate into low or highly contented suppliers. They might also offer high and low grade plans to cater to the tourneys and those who value a fast service.

 

[moa999]

But with the high CVC as it is the NBN ROI is something like 2-3℅ given the cost blowouts in all construction modes.

Cut revenue (IE CVC) more and it becomes loss making or needs to be funded from the budget.

 

[Jeffrey O'Neill]

But with the high CVC as it is the NBN ROI is something like 2-3℅ given the cost blowouts in all construction modes.

Cut revenue (IE CVC) more and it becomes loss making or needs to be funded from the budget.

Probably not. Cut the cost of cvc and most RSP would buy more. The faster speeds will encourage greater use which increased demand for more cvc capacity.

NBN have a cost structure for scarcity when there's excess capacity

 

[ComeFlyWithMe]

Probably not. Cut the cost of cvc and most RSP would buy more. The faster speeds will encourage greater use which increased demand for more cvc capacity.

NBN have a cost structure for scarcity when there's excess capacity

The problem is the CVC is the expensive component to deliver. With potential gigabit to households, this was always going to be back haul constrained.

 

[Renato1]

The NBN was finally connected up to Telstra at our place last weekend. Watching Netflix at High Definition is definitely better than watching Netflix at Standard Definition using ADSL+. Otherwise, no discernable difference between what we had before and what we have now.

Yet one issue remains outstanding, even though the POP settings remain the same, I can't send email from Outlook on any computer. Outlook happily receives email from those POP settings. So I currently have to use Webmail to send e-mails until someone at Telstra figures out what is going on.
Regards,
Renato

 

[ComeFlyWithMe]

The NBN was finally connected up to Telstra at our place last weekend. Watching Netflix at High Definition is definitely better than watching Netflix at Standard Definition using ADSL+. Otherwise, no discernable difference between what we had before and what we have now.

Yet one issue remains outstanding, even though the POP settings remain the same, I can't send email from Outlook on any computer. Outlook happily receives email from those POP settings. So I currently have to use Webmail to send e-mails until someone at Telstra figures out what is going on.
Regards,
Renato

POP is old school. Change to IMAP, or set your outbound SMTP to use authentication.

 

[eastwest101]

Yet one issue remains outstanding, even though the POP settings remain the same, I can't send email from Outlook on any computer. Outlook happily receives email from those POP settings. So I currently have to use Webmail to send e-mails until someone at Telstra figures out what is going on.
Regards,
Renato

Its not just you - its possibly not even related to the NBN, I had my Telstra bigpond email broken by Telstra a few days ago (both on outlook and webmail) - can log in and see all my own old emails but cannot send or receive any new emails. Someone in Telstra somewhere has broken a mail server setting, apparently they will be getting back to me about it, had a Telstra IT tech support guy remoted in for an hour and he couldn't explain it.

 

[Simo]

The NBN was finally connected up to Telstra at our place last weekend. Watching Netflix at High Definition is definitely better than watching Netflix at Standard Definition using ADSL+. Otherwise, no discernable difference between what we had before and what we have now.

Yet one issue remains outstanding, even though the POP settings remain the same, I can't send email from Outlook on any computer. Outlook happily receives email from those POP settings. So I currently have to use Webmail to send e-mails until someone at Telstra figures out what is going on.
Regards,
Renato

Are you in DRW.

They have had NBN issues

 

[straitman]

The NBN was finally connected up to Telstra at our place last weekend. Watching Netflix at High Definition is definitely better than watching Netflix at Standard Definition using ADSL+. Otherwise, no discernable difference between what we had before and what we have now.

Yet one issue remains outstanding, even though the POP settings remain the same, I can't send email from Outlook on any computer. Outlook happily receives email from those POP settings. So I currently have to use Webmail to send e-mails until someone at Telstra figures out what is going on.
Regards,
Renato

Its not just you - its possibly not even related to the NBN, I had my Telstra bigpond email broken by Telstra a few days ago (both on outlook and webmail) - can log in and see all my own old emails but cannot send or receive any new emails. Someone in Telstra somewhere has broken a mail server setting, apparently they will be getting back to me about it, had a Telstra IT tech support guy remoted in for an hour and he couldn't explain it.

Seems this is still going on. There were several callers to Neil Mitchell this morning complaining that this has been ongoing and that Telstra don't seem to be able to resolve the issue.