Hi,
I've re-read your post. What statement have you received? From memory, the regular Altitude monthly card statements only show points totals and don't break it down into detail. When I've logged onto
www.altituderewards.com.au I have been able to get the detail via the "Rewards account" tab. Mine doesn't show any bonus points unless I've shopped at a bonus partner - for example (for my AMEX Charges as haven't used the MasterCard):
[TABLE="class: basic-table view_statement TableWidth100, width: 1"]
[TR="class: even view_statement_row"]
[TD="class: date-value"][TABLE="class: basic-table view_statement TableWidth100, width: 1"]
[TR="class: odd view_statement_row, bgcolor: #F5F1E9"]
[TD="class: date-value"]28/06/14[/TD]
[TD="class: description-value"]DAVID JONES MARKET ST SYDNEY AU[/TD]
[TD="class: spend-value, align: right"]57.94[/TD]
[TD="class: earn-rate, align: right"]3.00[/TD]
[TD="class: base-value, align: right"]173.82[/TD]
[TD="class: bonus-value, align: right"]0.00[/TD]
[/TR]
[TR="class: even view_statement_row"]
[TD="class: date-value"]28/06/14[/TD]
[TD="class: description-value"]DAVID LAWRENCE QVB SYDNEY AU[/TD]
[TD="class: spend-value, align: right"]104.00[/TD]
[TD="class: earn-rate, align: right"]3.00[/TD]
[TD="class: base-value, align: right"]312.00[/TD]
[TD="class: bonus-value, align: right"]0.00[/TD]
[/TR]
[TR="class: odd view_statement_row, bgcolor: #F5F1E9"]
[TD="class: date-value"]28/06/14[/TD]
[TD="class: description-value"]JIGSAW PITT STREET SYD SYDNEY AU[/TD]
[TD="class: spend-value, align: right"]278.00[/TD]
[TD="class: earn-rate, align: right"]3.00[/TD]
[TD="class: base-value, align: right"]834.00[/TD]
[TD="class: bonus-value, align: right"]0.00[/TD]
[/TR]
[/TABLE]
[/TD]
[TD="class: description-value"][/TD]
[TD="class: spend-value, align: right"][/TD]
[TD="class: earn-rate, align: right"][/TD]
[TD="class: base-value, align: right"][/TD]
[TD="class: bonus-value, align: right"][/TD]
[/TR]
[/TABLE]
I had been informed the double points will be awarded separately at the end of the promotion (was also on the website).
Perhaps if you post the statement you've received with your details blanked out?
Albyd.