New Amex statement credits

[JessicaTam]

I dined recently at an AU restaurant that is part of the $200 credit offer. The full cost is showing on my statement. Will it 'fix itself' or do I need to call Amex to get it corrected?

 

[sudoer]

The full cost is showing on my statement.

That's normal. You should get a statement credit within a week or two usually.

 

[Cynicor]

I dined recently at an AU restaurant that is part of the $200 credit offer. The full cost is showing on my statement. Will it 'fix itself' or do I need to call Amex to get it corrected?

While it can take a while nowadays, the vast majority of my dining credits in Aus don’t post properly, and I suspect my latest hasn’t either. So keep a note to follow up after 30 days.

 

[JessicaTam]

That's normal. You should get a statement credit within a week or two usually.

While it can take a while nowadays, the vast majority of my dining credits in Aus don’t post properly, and I suspect my latest hasn’t either. So keep a note to follow up after 30 days.

Thank you both. The international one was almost instant. I will keep an eye out.

 

[tinkybelle]

I purchased some David Jones vouchers but it has come in as David Jones Burnley
looks like I may have to call as there was no advice on no credit for DJS online

 

[bernardblack]

I purchased some David Jones vouchers but it has come in as David Jones Burnley
looks like I may have to call as there was no advice on no credit for DJS online

Were these DJ gift cards, online?

Often an online purchase for gift cards processes as a different merchant than standard merchandise, and accordingly doesn't count. But I have no specific experience with this. (I have purchased DJ gift cards in-person for VAEFNO before, and received the credit.)

 

[tinkybelle]

I have purchased gift cards in the past online and always got the credit but his time saying Burnley so unless Burnley is the online charger