Had a v nice seatmate, a student from Shanghai who was on her way home after some research for her thesis in Finland. Unfortunately the same cannot be said of the rest of the clientele of the flight, some of whom would appear to belong to a tour group and acted like it's their first time on a plane. I mean, nothing wrong with being excited in and of itself. After all my constant snapping away at every 2nd thing throughout the flight can be misinterpreted as the same sort of excitement to the public at large. But it does get annoying when departure is delayed due to people not complying with crew members' instructions; standing up or running to toilets during taxiing, chatting on mobile phones even after being told to switch off etc.
People began to walk around the aircraft cabin immediately after the seat belt sign was switched off. I noticed a lot of them were going back and forth the galley for hot water in cup noodles they'd BYOed. Maybe they knew something about Finnair long haul catering that I don't.
Dinner was served shortly after along with the first bar service. There were no printed menus and only 1 choice of mains, chicken teriyaki; luckily for me not a shellfish dish. Not the best but edible. The choice of wines was identical to the short haul flight. I had the South African chardonnay this time which was quite nice and hence stuck to it the entire flight. Hot beverages were served rather dangerously, with the cup still sitting on the meal tray rather than placed on a service tray FAs on other airlines like QF and SQ carry around with them for this purpose, and slightly recklessly at that. I could just about see the fundamentals for a negligence action satisfied should a pax get accidentally scalded due to turbulence, carelessness etc.
I tried v hard to sleep after meal service, as this wasn't a v lengthy flight as far as long hauls go. Unfortunately there was just a lot of noise in the cabin. I don't know which was worse: the screaming kids, or the parents who screamed back in a futile attempt to quieten their kids down. One kid had even ran into the JCL cabin with mum in tow, but instead of dragging him back quickly she decided to crack it at the kid right there in the JCL cabin. They were eventually threw out of that cabin by a v stern looking FA.
Also, although the lights were dimmed when the meal service had completed, one of the lights near the toilets were kept on. It litted up the entire cabin anyway, or at least where I was sitting. So eye shades came in handy, though because of the noise I failed to sleep a wink, and spent the rest of the flight sipping on chardonnay and watching the IFE.
FAs were rather mixed on this flight. Some rather nice and efficient, whilst the rest seemed to be in a hurry to get the job over and done with asap. A few drink runs were made and I was offered top ups of chardonnay once without my having to do so, other times I had to actively flag them down, and when they didn't come around there was no response to the service button at all. This was annoying when the galley was all the way at the back of the plane which had meant a long walk each time.
Approximately 90 mins before landing, breakfast was served. Again only 1 choice - this time a spinach and ricotta crepe with eggs, one of my faves! It was delicious indeed, as far as plane food down the back goes.
We landed in PVG more or less on schedule, and in less than 30mins from deplaning I was landside on the curb getting into a cab.
Overall, the Finnair long haul product was in general inferior to the likes of SQ, QF and BA but it was still acceptable, albeit with a less consistent standard of service. The behaviour of the passengers on my flight was the major contributing factor to the unpleasant flight, but that is something the airline has no control over. Verdict: Would fly if the price is right (or as the case may be: 100% accrual to AAdvantage for L class rather than 50% on QF and 25% on BA, and I'd not enough mileage to backtrack to LHR anyway).
Next: The Westin Bund Centre Shanghai; Shanghai Mk2