Nearly completed my first 280K booking, for me and my wife.
I just wanted to share my experience, as this site was incredibly helpful, hope my experience can help someone else too.
Frustrating and nervous from time to time yes, but I have to confess that I really enjoyed the process - it has become my hobby.
Checking availability, talking to QF CSR, create mock itinerary, etc. I'm kind of sad actually as the fun part is over.
I'm sure a lot will agree, planning is fun part indeed. The moment I get onboard and start the journey half of fun is already gone......
#Full Itinerary
FEB 2017 GMP-HND-LHR JL // CDG-HKG(x)-MEL CX
JAN 2018 MEL-HKG-DXB CX - DXB-DOH-BUD QR // VIE-DUS AB // DUS-LHR-ICN BA
As you can see, I tried to divide whole trip into 2, so I can have 2 holidays essentially. It was challenging to organise as seat release date is tight from each airlines while I need to complete whole journey within 12 month. 34981 miles in total, Tax and surcharge is $1136 pp.
#Episode
- First leg booked was CDG-HKG-MEL as I wanted to fly JL, which releases their seats later than CX. When I found JL leg seat was released on my desired date in BA search, I started calling QF. Unfortunately I found QF CSR is hit and miss. Both online chat and phone. I guess it took me more than 5 CSR until I met someone who finally found the seat on JL flight. The one who made the JL booking, he didn't struggle at all, was able to see availability straight up and proceeded smoothly - while others were trying this and that but insisting there is NO availability. If they don't give you what you know it is there, hang up and call again.
- I lost opportunity to fly QR 380. At one stage I have secured MEL-DOH on QR. Plan was to add DOH-BUD later. However when I rang up and tried to add, the system said "Not available for exchange". There was definitely available seats on DOH-BUD, so the CSR CANCELLED my 2 seats on MEL-DOH and tried to book in one queue. Seat was cancelled but it didn't come back to inventory. She booked on revenue(!!!!) seat while put a request to Oneworld helpdesk with screen shots and booking details to revert it back to my original award booking. 5 days waiting, calling every day to check if there is any update, finally QR replied the request has been rejected. Thus alternative route, MEL-HKG-DXB-DOH-BUD. Also It was frustrating to hear all different advises from each CSR, some says within 24 hours some says it takes at least a week to get an answer from Oneworld helpdesk. I'm under impression of that QR is somewhat dodge. If a booking is not ticketed in a timely manner, they will simply cancel it without notice - many horror stories around. If you plan to include QR leg, I would suggest to be vigilant to secure it.
- Due to excessive tax and surcharge I tried to avoid BA, but since original plan(//MEL-DOH-BUD-VIE-DUS-HKG-TPE-ICN) was altered, to make it under 35000 miles I had to make a choice between AY and BA. Both expensive, but at least BA releases J cls. AY never makes J seat available on HEL-ICN leg. Note that BA charges 55 GBP for seat selection, for business class which I think it's absurd.
Well this was my first 280K booking experience. Hopefully QF doesn't devalue their program anytime soon so I can do it again.
If you have any questions feel free to ask, would be more than happy to answer.
Bon voyage!