- Joined
- Jun 19, 2006
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So I did ring today and was told the same thing however luckily I was put through to the premium help desk so was able to speak to someone willing to help. In the end, Mrs Nick on IB6250 and myself on AA94 2 hours later so a great outcome (eventually) . . .
It really shouldn't be this hard.
Hi all,
Newbie question, but can you book a routing that's not available on the Qantas website by calling Qantas, giving there is availability?
ie: MEL > HKG > LHR/CPH/BCN to lower fuel surcharges + add an under 24hr stopover?
Thanks in advance!
I did my booking in one go on one call. However, due to a change of plans to meet a new tour choice, I had a second bite at the cherry to change a destination and add two extra sectors. Because QF site kept saying airports didn't exist, I wasn't charged a change fee.
You have to register with BA Executive Club. It's free. You need to quote a non-Australian postal address otherwise they won't register you. I have friends in the US and they allowed me to use their address.
Once you have your Executive Club member ID, login and go to "Spending Avios" and then search for award flight sectors. You don't need to have any points to search for award flights.
BA will usually show you all/most JAL availability.
Qantas shows ziltch JAL.
Qantas only shows major routes between hubs in the USA,
BA will show most routes internal to the USA if you know the route upfront but sometimes you have to be a little creative in what you search for. It helps if you have used Oneworld site first or go to AA for what routes exist and then go to BA and look for seats on that route.
Note that just because one airline's booking engine shows availability doesn't mean QF will have access to it.