ChrisMars
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- Sep 16, 2017
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If you miss your connection, quoting the IATA IROPS guidance document for airlines:Hi guys I have a business classic rewards booking for this coming monday 29th August flying from dublin-london heathrow-sydney with a refuelling stop or layover (iam not sure) in singapore as per below screenshot:
View attachment 289921
I am wondering will my bags be checked in to go straight through to next plane at the london heathrow connection? It is on the same itinerary and was booked as one booking.
This is a 2 hour connection in London Heathrow terminal 5. If I have to collect bags i wont make the flight so that is my concern. Also even without collecting bags a 2 hour connection in heathrow is a concern. I do not have to change terminals as i arrive and depart from terminal 5. Flight radar shows that the incoming flight BA 829 has been on time recently.
My concern is obviously that I miss the connecting flight or my baggage does. Any advice would be appreciated. Also if I or my bags do miss the connecting flight will BA get me on the next available flight considering that all flights concerned are operated by BA or will I have to start calling up Qantas (which no one wants to do atm).
Thanks in advance for any advice..
"IATA Resolution 766 (Interline Passenger Reservation Procedures) states that whenever a passenger arrives at an interline point too late to make his connection, it is the responsibility of the delivering airline to cancel any continuing space that cannot be used and rebook the passenger as necessary"
In other words, it's BA responsability, you will need to go to their service desk, and they will need to find you another solution, probably on their next BA15 service the next day, but could be on another airline when needed.
Also, note:
"When a passenger’s arrival at an interline connecting point is delayed, the delivering carrier shall be responsible for arranging hotel accommodations and providing other amenities as provided in the resolution."