I have called Qantas (more times than I care to recall) to have an additional flight added to a ticketed award booking. These are the first few flights on what will end up a OWA booking but so far the itinerary hasn't reached the 318,000 points. Finally have the internal EU flight added to original Sydney to London booking and have received an e-ticket BUT I'm worried because......
- the newly issued e-ticket number is the same number that was attached to the original booking (my previous experience is that whenever you add a new flight you get a new e-ticket number)
- Check my trip shows the additional flight but it has no e-ticket number or FF number attached to that flight.
Do I need to call back and if so what do I ask them to check or correct? Dealing with the Qantas call centres is slowly destroying my soul.
Many thanks.