Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Mr H]

Right, but given it's not the same place as the start point, does it count as a transit?

No, but you do need to have enough miles left in the itinerary for the imaginary flight back to the starting point.

 

[elanshin]

No, but you do need to have enough miles left in the itinerary for the imaginary flight back to the starting point.

Miles I'm more than fine on. So ending in SYD with CGK as starting spot basically doesn't count as either a stop nor a transit.

 

[DC3]

Right, but given it's not the same place as the start point, does it count as a transit?

I wouldn’t have thought so. You aren’t transiting (or stopping) as your journey is now over.

The end point and the start point are relevant for the 35,000 mile rule as the distance back to the start city is part of the calculation. As you are obviously not travelling beyond the finish point, I can’t see it as being a transit (or a stop).

 

[Mr H]

Miles I'm more than fine on. So ending in SYD with CGK as starting spot basically doesn't count as either a stop nor a transit.

The end point, even if it is different to the start point, is neither a transit nor a stop.

 

[elanshin]

The end point, even if it is different to the start point, is neither a transit nor a stop.

Thanks, i guess its time to add a couple more flights "for free" to the itinerary that i was going to buy separately then.

 

[MelbFlyer]

So, 12hrs before the last leg on my OWA, Qantas decided to cancel our flight.

After a call to Qantas, they've been able to put us on a new flight tomorrow instead of tonight, luckily in business as was our (cancelled) flight today.

Logged onto the RJ website and a new e-ticket number has been issued today.

We've been advised / given $200pp to cover accommodation - is there an email address in which we need to send receipts etc to, for this reimbursement, or would I need to call up again to obtain this information first?

I'd rather not call up again, and I thought I'd ask the wisdom of you guys instead first.

Thankyou in advance!

 

[Pete98765432]

So, 12hrs before the last leg on my OWA, Qantas decided to cancel our flight.

After a call to Qantas, they've been able to put us on a new flight tomorrow instead of tonight, luckily in business as was our (cancelled) flight today.

Logged onto the RJ website and a new e-ticket number has been issued today.

We've been advised / given $200pp to cover accommodation - is there an email address in which we need to send receipts etc to, for this reimbursement, or would I need to call up again to obtain this information first?

I'd rather not call up again, and I thought I'd ask the wisdom of you guys instead first.

Thankyou in advance!

Use this form on their website.

There’s a category for expense reimbursement.

 

[MelbFlyer]

Use this form on their website.

There’s a category for expense reimbursement.

Thankyou very much! I'll claim once all payments clear and get home.

Also, checking on Flight Aware - the same flight (QF38) that I would have taken today has been upgraded / changed to an A380 (from an A330-200) for tomorrow's flight.

It seems somewhat 'convenient' that Qantas may have cancelled my flight today with the intention of combining two lots of passengers (ie. Today and tomorrow) onto the one larger flight due to operational reasons / passenger numbers?

I've got the other earlier flight from Singapore tomorrow (QF36 on a 787-9), but of course I'd rather just be home tomorrow instead of Monday (today's QF36 flight was full according to the consultant that we spoke with).

Looking at EF, it seems that the replacement A380 is the non-refurbished one with the old 2-2-2 business class layout too.

 

[flapper]

I was hopeful of a mass release of J rewards seats on the new CDG route QF 33/34 when they went on sale. I can't even see one seat in Y.

 

[sarvowinner]

I was hopeful of a mass release of J rewards seats on the new CDG route QF 33/34 when they went on sale. I can't even see one seat in Y

i was also disappointe.

 

[Lynda2475]

I was hopeful of a mass release of J rewards seats on the new CDG route QF 33/34 when they went on sale. I can't even see one seat in Y.

Give it a few days, I expect there will be some sort of promo or points plane; whether that is the week you want remains to be seen.

 

[elanshin]

I just got knocked back from the QF Call centre trying to add flights because he said his system doesnt allow him to have more than 9 flights in business?!?

Now forwarded and bounced to AA OW helpdesk...more waiting

Edit: and desk is closed since it's Sunday Night US time. HUACA Qantas time again?

 

[icecream]

Hi everyone, lots of great information here and I have been reading up quite a bit while trying to build a OWA. I haven't really been able to find an answer - what happens if say, you've already had a stopover in London, then when you are transiting through London later a flight is delayed so much that it puts you over the <24 hour stopover? Thanks in advance

 

[Mr H]

Hi everyone, lots of great information here and I have been reading up quite a bit while trying to build a OWA. I haven't really been able to find an answer - what happens if say, you've already had a stopover in London, then when you are transiting through London later a flight is delayed so much that it puts you over the <24 hour stopover? Thanks in advance

It is based on scheduled flight times, not actual flight times.

 

[ETW]

An open-jaw is not 2 stopovers?!?!?

Just wanted to update you on my struggle over the weekend.

- I was not able to win the argument that a surface sector does not count as 2 stopovers so I restructured my booking to now fly AMM-DXB as opposed to flying AMM-BEY and doing a surface to DXB

- I was also told that there is a maximum number of segments allowed is 15 (I thought 16) so I cut one out (I'm now down to 14)

- After 3 attempts to get this reissued and watching the segment drop off so calling back I am now being told they can't ticket it (despite paying the ADDCOL taxes on Saturday after a marathon phone session and numerous call backs) as I am not allowed to both Transit and Stopover in KUL. Upon raising that I am doing this exact same thing in AMM which has not caused an issue they have sent it for 'further investigation' again

It almost feels like they're just having trouble ticketing my flight home from KL so are actively looking for excuses that the ticket doesn't meet the rules rather than just manually ticketing it

 

[elanshin]

I just got knocked back from the QF Call centre trying to add flights because he said his system doesnt allow him to have more than 9 flights in business?!?

Now forwarded and bounced to AA OW helpdesk...more waiting

Edit: and desk is closed since it's Sunday Night US time. HUACA Qantas time again?

Update

HUACA - after explaining again the flights I wanted and why i couldn't book it initially. I was put on hold for a good 20mins while the staff tried to get it to work.

Says in the end they'll need to refer it to specialists and will give a call back. Haven't received a call back but now I see all the flights showing up on my itinerary.

No follow up email or anything. Everything marked as confirmed. Anything else i need to check if its properly ticketed?

 

[Mr H]

Update

HUACA - after explaining again the flights I wanted and why i couldn't book it initially. I was put on hold for a good 20mins while the staff tried to get it to work.

Says in the end they'll need to refer it to specialists and will give a call back. Haven't received a call back but now I see all the flights showing up on my itinerary.

No follow up email or anything. Everything marked as confirmed. Anything else i need to check if its properly ticketed?

You need to go to RJ.com or another OW carrier and go into manage booking to check that there are ticket numbers. Without a ticket number you are at risk of the conformed flights auto-cancelling.

 

[flapper]

Update

HUACA - after explaining again the flights I wanted and why i couldn't book it initially. I was put on hold for a good 20mins while the staff tried to get it to work.

Says in the end they'll need to refer it to specialists and will give a call back. Haven't received a call back but now I see all the flights showing up on my itinerary.

No follow up email or anything. Everything marked as confirmed. Anything else i need to check if its properly ticketed?

You'll need to get it reticketed. Email rewards escalations, although they usually take a few days to respond, call and ask to be reticketed, although I made 15 calls a few weeks ago and still failed to get my booking reticketed - every time I called I got a different excuse. I did have success by messaging QF via FB & X - they took about 12 hours to respond but ticketing didn't take long after the 1st response.

 

[elanshin]

You need to go to RJ.com or another OW carrier and go into manage booking to check that there are ticket numbers. Without a ticket number you are at risk of the conformed flights auto-cancelling.

Interesting, CX shows all the new additions as not ticketed. In fact it unticketed my ticketed SYD > DFW flight for some reason but has my MEL > SYD as issued which was a married segment with the Syd> DFW is ticketed.

RJ shows everything as secured. Possibly because every not ticketed sector pairs with a ticketed sector?

 

[Mr H]

Interesting, CX shows all the new additions as not ticketed. In fact it unticketed my ticketed SYD > DFW flight for some reason but has my MEL > SYD as issued which was a married segment with the Syd> DFW is ticketed.

RJ shows everything as secured. Possibly because every not ticketed sector pairs with a ticketed sector?

Secured, confirmed, etc. are meaningless. You need a ticket number for every sector. Until then, your booking is vulnerable to auto-cancellation.