madrooster
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Yes, I follow all that.
But in Qantas' own baggage policy, that 1 piece has a maximum weight of 30kg, not 23kg. That's what I'm wondering — where does the 23kg come from?
There is no QF piece policy that allows 30kg. It's either 23kg or 32kg. The 30kg non-Americas policy is a weight limit, there is no piece limit when it's weight based.
The argument in this case is that the 1 piece at 32kg should've applied to the ICN-SYD given that's the Americas piece policy at QF, rather than an argument that it should be 30kg.