Found another way Optus can take your money…
On my final days in North America after several weeks free of spurious $5 daily roaming charges - until yesterday. This time I consciously activated it to make some calls. Received the text and email confirmation and my CC was charged $5. About 2 hrs later, another text and email combo and another $5 charged to my CC. WT….? I’m thinking surely the Optus system is smart enough to only charge you 24 hrs later if you continue to use roaming?
Note: actually, if you consume your 5GB data allowance under 24 hrs the system will charge you again for each 5 GB apparently. HOWEVER, I’d only made two calls and used about 50MB of data. So who knows what was going on….
Rang Optus thinking this would be straight forward, but did get a run around at first - as they tried to explain the bit about ongoing charges for each 5GB but they’d obviously failed to note the minimal data usage. Eventually they agreed to reverse the CC charge (although it looks like a “credit” on my Optus account). But no explanation for why this can happen….
I have one more OS trip this year and will hold out since it’s quite a cheap deal I have but I’ll probably look to ditch them before next years travels…