Passenger Forcibly Removed From Overbooked UA Flight

[Strategic Aviation]

The People Who Dragged Dr. Dao Off Plane Were Imposter Police Officers - One Mile at a Time

 

[codash1099]

And now its baggage:

United Airlines Passenger Films How Terribly They Handle Luggage, And It Escalates Quickly | Bored Panda

 

[Strategic Aviation]

The boycott that wasn't: How United weathered the media firestorm - The New York Times

 

[suze2000]

Most people flying in the months immediately after the incident would have already booked their flights in advance.

But I think the bottom line is that people will - all other things being equal, choose the cheapest fare, unless there's little difference between an airline and a competitor.
If, however, there's other factors, such as a larger, more comfortable seat, or more convenient flight times, I will always pick that, unless the fare is significantly different. I don't know though, if the average leisure traveller actually knows enough to care about the plane they are flying on.

 

[MEL_Traveller]

I don't know though, if the average leisure traveller actually knows enough to care about the plane they are flying on.

But they do care about FF points. That will tie many folk to UA regardless.

 

[Strategic Aviation]

United Flight Attendant Pretends Bulldog is Emotional Support Animal to Break Airline's Pet Rules - View from the Wing

The reader watching this story unfold on the San Francisco – Boston flight says he “didn’t ask to be reseated or complain out of fear of reprisals and getting treated terribly on the flight.” Even for a passenger in paid first class on United, memories of David Dao and the 71 year old man shoved to the ground by United customer service loom large.

 

[Strategic Aviation]

Airport Rent-A-Cops Who Dragged Dr. Dao Off Plane Have Been Fired - One Mile at a Time

 

[OzEire]

Thanks @Strategic Aviation for the latest update.

I've just re-read this thread and find the evolution of events and our (AFF's) reaction quite interesting. Particularly months later as we now know much more about the situation and it's aftermath.