FYI - I reached out to Rydges via Facebook explaining there are many of us who can't log in and there has been no reply to help tickets thus far and I received the below reply:Has anyone had success logging in yet? I received no email about the change to EVT stays and can't log in with my PGR credentials and the password reset link doesn't arrive when requested. I have raised a support ticket, but no reply.
Yep same. Interestingly in the “My vouchers” section I have 2 free night vouchers, but no idea how to use them. Ticket request still not replied to since end of August.I now can log in, but none of my future bookings are showing. I wonder how many support tickets they're receiving!
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How to Destroy Customer Loyalty 101Yep same. Interestingly in the “My vouchers” section I have 2 free night vouchers, but no idea how to use them. Ticket request still not replied to since end of August.
My message from them mentions future bookings are not visible at the moment.I now can log in, but none of my future bookings are showing. I wonder how many support tickets they're receiving!