Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

[Melburnian1]

Agree 100%! When it suits Qf, it is the national carrier....if I were in charge of Va, I would be calling Qf out on this point!

Agree, and QFi/JQi together only carry about 33 per cent of international flight users in and out of Oz. Maybe the figure for Oz citizens is higher, and that for foreigners lower, but highly doubtful that either is 50.0001 per cent.

In at least one recent month, amazingly SQ carried more passengers than QFi.

 

[LondonAussie]

Agree 100%! When it suits Qf, it is the national carrier....if I were in charge of Va, I would be calling Qf out on this point!

Certainly didn't suit them during the pandemic, most of the Aussies stuck overseas were eventually brought home by the likes of SQ or EK.

 

[wandersen]

I’m LTG do the status extension means nothing. And visit to the domestic business lounge really? I’m in there for 10 or 15 minutes before a flight. Now an F lounge pass I’d appreciate.

 

[Quickstatus]

A DSC is not far away

Kudos for admitting mistakes

Not sure of that. What were the mistakes?- Joyce is not very forthcoming on that. All I hear is PR spin.

 

[Sprucegoose]

Interesting that earlier in the thread we were thinking no more status extensions. I'm not sure there should be any more, as flying anywhere in the world is more or less back to normal and there are few Covid-related restrictions. Or maybe I'm just peeved because I have paid for my flights during the last two years and renewed status by myself.

EDIT: As I have already qualified to end of February 2023, the announced "extensions" are not relevant anyway. I really doubt that there will be extensions after the end of this year.

Flying is not altogether ‘back to normal’ - far from it I would say and not as routine a process as it once was.

 

[Rangalad]

A DSC is not far away


Not sure of that. What were the mistakes?- Joyce is not very forthcoming on that. All I hear is PR spin.

Also forgot to mention domestic airfares increase 3% at midnight.

 

[PineappleSkip]

A DSC is not far away

If it happened, I probably wouldn't bite. I bit last time and bought tickets, now read the status extension announcement sans anything about rollover, and feeling like I have been taken down. At face value I am reading if I took no flights this year, or maybe one flight, I would get another year's extension anyway, but no word about rollover of the paid for SCs. Hopefully that will happen.

Oh and wow a $50 credit. Let me guess - I need to make another booking to use it. On top of the several bookings I need to make to use up my $,000s in existing TPs. What a bloody joke.

And just adding to the chorus, AJ would actually make a difference if he

• fixed the call centre
• fixed ticketing
• fixed the website

cheers skip

 

[Quickstatus]

AJ would actually make a difference if he

• fixed the industrial animus.
• fixed the service recovery in the event of delays and cancellation

....
National airline?
On what basis is it a national airline?

 

[serfty]

Watching - I already have SC earning bookings to requalify in conjunction with the 500 SC WP rollover after my Oct 31 expiry.

 

[LondonAussie]

I'm also not sure what to think about another status extension, having retained Platinum this year through flying (and the head-start of last year's rollover / SC boost).

If I knew in advance that it was going to be extended again for another year, I would have credited all the last 2 year's flights to BAEC instead!

 

[Matt_01]

....
National airline?
On what basis is it a national airline?

Self promotion.

 

[Quickstatus]

Maybe it just "identifies" as a national airline.

 

[Matt_01]

If I knew in advance that it was going to be extended again for another year, I would have credited all the last 2 year's flights to BAEC instead!

Isn’t this also referred to ‘in hindsight’

 

[DC3]

National airline?
On what basis is it a national airline?

Probably in the eyes of Joe and Josephine Public.

 

[ChrisMars]

National airline?
On what basis is it a national airline?

Maybe AJ thinks that the carrier that transport most passenger in and out of a country can claim the national carrier crown?
Ah, but wait...

 

[Quickstatus]

Joe and Josephine Public

Who primarily purchase best fare of day from whatever airline gives then the fare, connections and timing that suits them.
Im not sure that the 'spirit of australia' actually mean anything.

 

[aikman]

Oh and wow a $50 credit. Let me guess - I need to make another booking to use it.

A return flight at that! So only $25 each way.

 

[Mr H]

As a bronze member, I get the $50 voucher which I will not use.

What I would like is an acknowledgement that they put me (and others) through the mill when I lost my OWA ticketed booking because they did not reticket my booking when QR changed a flight. That this was a mistake - their mistake - not just business as usual.

I would also like them to restore QR and MH award flights to the forward schedule.

 

[dairyfloss]

I wonder if the WP/WP1 bonus points will credit towards PC attainment…

 

[featheast]

I've just noticed on ExpertFlyer that some international flights (or many?) are showing some interesting availability now, not sure if this is related what AJ said about opening more awards seats.
E.g. QF93 MEL-LAX 24/11 J9 C8 DL IL W9 R6 TL Y9 B9 H9 K9 M9 L9 V9 SC NC QC OC EL
or QF146 AKL-SYD 4/12 J5 CL DL IL Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 OC EL
where the tooltip is showing C/L means This class is closed however the waitlist is open, please contact the airline.