Qantas being sued for 60 million FF Points

[Ansett]

Qantas customers demand 60m frequent flyer points

Hope they werent looking to use them as JASA's LOL

Seriously it does seem a tad over the top and they should have followed instructions IMHO

 

[Mal]

Pfft. But I do laugh that they asked for FF points not cash. Not sure if it improves or reduces their ability to win a case.

 

[Grooba]

I'd expect another big enhancement if that lawsuit is successful.

 

[Ansett]

I'd expect another big enhancement if that lawsuit is successful.

Hanging Space for one and all ???? lol

 

[SeatBackForward]

"But your Honour, we were FREQUENT Fliers"...


Like that makes any difference.

 

[markis10]

Seven years old and still going on, wow.

 

[UP4014]

Certainly wouldn't want to offer them the means to continue flying with QF.

I would say normally even when all the lockers are full and end even flying down the back the crew always make the coat disappear and it always reappears at the end of the flight without fuss. (I'm happy to jam mine in the overhead or use the hook on the back of the seat, does Y still have those?)

Matt

 

[anat0l]

What's the point of asking for 60m QFF points if you can't fly the airline due to blacklisting? Are you going to buy goods from the QFF store instead?

If 60m points is 95 business class flights for SYD/LAX return, that's - assuming $9000 per ticket - a shade over $850,000. Now there are several ways to figure all of that out, but that's just going by the random example given in the article.

Either way, seems over the top, otherwise the plaintiff's case must be poorly explained in the article (i.e. were they really assaulted by any member of the crew). And all because they couldn't hang their clothes in a locker (especially since they were in Y, and I don't care if you're a CL - suck it up)?

As we always say, seems there's more to this story, but since articles rarely have a "To be continued..." cue on them, we'll never know.

 

[Markmat]

They sound like the classic DYKWIA flyers, better they stay blacklisted and lets hope their case fails

 

[Hvr]

"But your Honour, we were FREQUENT Fliers"...


Like that makes any difference.

Were being the essential word in this situation. Wonder if they're allowed to fly Jet*? Or are they enjoying the delights of Virgin?

Here's hoping airlines share data on such customers and refer them to long distance bus companies.

 

[oz_mark]

Pfft. But I do laugh that they asked for FF points not cash. Not sure if it improves or reduces their ability to win a case.

You have to wonder - why wouldn't you go for the money?

 

[Hvr]

You have to wonder - why wouldn't you go for the money?

Especially with the recent enhancements.

I wonder if they thought that Qantas would prefer to pay in a 'currency' that might seem to be less expensive than real money? If so they have seriously underestimated Qantas who I reckon would be able to ascribe a cash value to every point and its potential redemption rate.

 

[Markmat]

Were being the essential word in this situation. Wonder if they're allowed to fly Jet*? Or are they enjoying the delights of Virgin?

Here's hoping airlines share data on such customers and refer them to long distance bus companies.

Couldn't agree more!

 

[Flying Fox]

What's the point of asking for 60m QFF points if you can't fly the airline due to blacklisting? Are you going to buy goods from the QFF store instead?

Maybe they are after one of those really cool QFF Store toasters each

 

[simongr]

what's the point of asking for 60m qff points if you can't fly the airline due to blacklisting? Are you going to buy goods from the qff store instead?

ba, cx, aa, jl, ay, ib, la...

 

[anat0l]

ba, cx, aa, jl, ay, ib, la...

Fair point, but without QF WP I'd like to see their chances of getting Classic Award availability.

 

[dajop]

Fair point, but without QF WP I'd like to see their chances of getting Classic Award availability.

Can easily get WP without setting foot on a Qantas branded aircraft.

 

[brett-au]

I'm more surprised they didn't vent on AFF, either at the time or in the 6? years that followed.

 

[anat0l]

Can easily get WP without setting foot on a Qantas branded aircraft.

That might require some obscure booking of QF code shares or flying JQ to be achievable.

If QF banned them from flying, I assume this means they can still book tix through QF let alone be members of QFF...

Still don't know why they just didn't ask for the money. Is there some weird humour or irony in the demand which I'm missing? Or is asking for that many QFF points supposed to go for the jugular in some way?

Only thing I can see is screwing QF/QFF over by maliciously booking lots of awards (which could otherwise be booked by other customers), then last minute cancelling those awards, in a vexatious effort to frustrate the QFF system.

Other thought is if they have family - whilst they may be blacklisted on QF, family members may not, and QFF awards may be redeemed for other family members.

 

[drewbles]

Maybe they are after one of those really cool QFF Store toasters each

You beat me. Was going to say "maybe they want 1785 of these https://store.qantas.com/Catalogue.a2?Page=ViewProduct&ProductId=116400"