Qantas extends priority boarding to SG frequent flyers

[jackthomas]

Sounds like a staff member who isn't aware of the new rules.

New rules that aren't so new... How hard is it to read the new signs haha

 

[Pushka]

New rules that aren't so new... How hard is it to read the new signs haha

Except - I noticed in Adelaide last week no mention of SG on the sign.

Another unannounced enhancement?

 

[blackcat20]

I think some older signs might still be floating around... either way, Gold are entitled.
https://www.qantas.com.au/fflyer/dyn/flying/tier-benefits#at-the-airport

 

[cmon0005]

I think some older signs might still be floating around... either way, Gold are entitled.
https://www.qantas.com.au/fflyer/dyn/flying/tier-benefits#at-the-airport

I have noticed the signs are actually the old signs but with stickers for the "& Gold" wording.

JohnK in an earlier thread thought it was a conspiracy that Platinum and Gold were on the same line on the sign, but really its just a cost saving measure not to have to reprint all the signs

 

[Bandicoot]

Hmmm, I was just advised that PB was for platinum and business only, hence my presence on this thread to see if anything had changed.
Fortunately, I did't have to do the walk of shame as I was just enquiring whether I could still use PB when accompanied by my partner who's bronze. Apparently I can, but only if I'm entitled.
With regard to the general change. I think it's reasonable. If you only fly short domestic hops at 10 or 20 SC's a go, you could be a very loyal Qantas customer and yet never get past SG. A bit of help getting on those numerous flights is nice

I now keep a photo of gold status conditions on my phone. If you read the fine print re Gold PB - Q are rolling out the new signs. And I'm rolling my eyes. I mean how long does this take. BTW where were you?

 

[marki]

No guessing which way will access to domestic business lounges will go if this dilution of Platinum benefits keep going!!

Once that happens good bye flying Qantas regularly, hello Virgin

Totally agree on that (plus one)

 

[wandering_fred]

For PER boarding, the mining boom and associated FIFO destroyed any hope of a reasonable QF priority boarding scheme. When half the plane has QF WP or SG status, status value is degraded.

I know that I will produce some contrary views, but the AA (domestic) boarding scheme still makes sense to me. Perhaps since I have mostly been at the beginning of such lists.
First(Business)
Emerald / Sapphire
Ruby and group 1
Other Groups

And it seems that this is reasonably well enforced (and followed). Are Ozzies so chaotic that such a list would not work?
Or is boarding an A330 that much more complicated?

Happy wandering

Fred

 

[DC3]

... BTW where were you?

That's what I was wondering. What place was this? It sounds somewhat challenged.

 

[blackcat20]

For PER boarding, the mining boom and associated FIFO destroyed any hope of a reasonable QF priority boarding scheme. When half the plane has QF WP or SG status, status value is degraded.

I know that I will produce some contrary views, but the AA (domestic) boarding scheme still makes sense to me. Perhaps since I have mostly been at the beginning of such lists.
First(Business)
Emerald / Sapphire
Ruby and group 1
Other Groups

And it seems that this is reasonably well enforced (and followed). Are Ozzies so chaotic that such a list would not work?
Or is boarding an A330 that much more complicated?

Happy wandering

Fred

United do it well. Various roped lanes with a sign up high with the group number displayed. If thats not your number you aint boarding. And people seem to line up appropriately.

 

[PaulST]

How hard can it be? I flew on QF18 (JFK-LAX) last week in J and the boarding was a mess. It seems that everyone gets priority boarding, and half of those that don't, don't understand the announcements (which possibly weren't clear enough). Quite a few people were asked to stand towards the side once the staff realised they were boarding early, which just slowed everything down. Problems galore...
On the flip side, my bag wasn't the last off the plane (which tends to happen whenever if fly QF J.)

 

[nutwood]

After reading this thread and my last post (I was in the Adelaide lounge at the time), I again approached the service desk on the way out and specifically asked the question. I was told "Business and Platinum only, it's always been like that". I explained that it had changed in December last year. This was denied. I explained I'd just been sitting in the lounge checking the Qantas website and that there was a twenty page discussion on FF. It was suggested I was confusing Priority Check in with Priority Boarding, I pushed the point until I reached the "Sorry Sir, those are the rules" stage and gave up.
I was flying business anyway so didn't care but really! I only wanted them to check but they knew the rules and I didn't. Pity, they're usually quite nice to me in Adelaide.

 

[Pushka]

After reading this thread and my last post (I was in the Adelaide lounge at the time), I again approached the service desk on the way out and specifically asked the question. I was told "Business and Platinum only, it's always been like that". I explained that it had changed in December last year. This was denied. I explained I'd just been sitting in the lounge checking the Qantas website and that there was a twenty page discussion on FF. It was suggested I was confusing Priority Check in with Priority Boarding, I pushed the point until I reached the "Sorry Sir, those are the rules" stage and gave up.
I was flying business anyway so didn't care but really! I only wanted them to check but they knew the rules and I didn't. Pity, they're usually quite nice to me in Adelaide.

I have seen the SG signs in Adelaide. But not last week! Something is up. They accepted my SG but MrP as WP was behind me - they didn't know that though.

 

[Pushka]

Screenshot now on my phone. Thanks blackcat20.


Red Roo? Any update?

 

[jackthomas]

After reading this thread and my last post (I was in the Adelaide lounge at the time), I again approached the service desk on the way out and specifically asked the question. I was told "Business and Platinum only, it's always been like that". I explained that it had changed in December last year. This was denied. I explained I'd just been sitting in the lounge checking the Qantas website and that there was a twenty page discussion on FF. It was suggested I was confusing Priority Check in with Priority Boarding, I pushed the point until I reached the "Sorry Sir, those are the rules" stage and gave up.
I was flying business anyway so didn't care but really! I only wanted them to check but they knew the rules and I didn't. Pity, they're usually quite nice to me in Adelaide.

That is appalling...

 

[opusman]

No one ever gets kicked out of the priority boarding queue anyway, so what does it matter if they know you're entitled to it or not?

 

[Pushka]

No one ever gets kicked out of the priority boarding queue anyway, so what does it matter if they know you're entitled to it or not?

Nutwood was told not to use it.

 

[opusman]

Nutwood was told not to use it.

Only because he asked for permission first. If he'd just used it nothing would have been said.

 

[Anna]

ADL was miles behind in introducing PB at all, so it's par for the course that they're miles behind in the changes.

The staff at ADL originally tried to argue that the design of the gates meant that PB was impossible :shock:

 

[Pushka]

Only because he asked for permission first. If he'd just used it nothing would have been said.

But the staff clearly dont know their own policies. Isnt that a problem?

 

[blackcat20]

ADL was miles behind in introducing PB at all, so it's par for the course that they're miles behind in the changes.

The staff at ADL originally tried to argue that the design of the gates meant that PB was impossible :shock:

They arent really wrong, with the gates on a 90 degree angle to the seating, a lot of non-status pax head straight to the PB line... which would be fine if QF staff did their job and turned them away.