Qantas FF and Woolworths create new loyalty alliance

[thewinchester]

Looks like everyone has been stocking up on the Lexar USB keys. All the empty fixtures you can see in the shot below from my local BigW were loaded up with Lexar 4 & 16GB keys. Surprisingly, the 8GB keys either weren't selling or recently restocked.

 

[garee]

The transactions for Dan Murphy's on my EDR page show bonus points, but only the expected points have transferred to QFF. So, I am not sure if it just the way the points show on the EDR site, or there is a real bonus.

My Bonus points also have not transferred to QFF. I spoke to EDR today ( a call centre operator, then she transferred me to a technical chap). He had no explanation why the points had not transferred. He'll investigate and get back to me. Even checked my phone numbers, so I'll let you know the outcome.

 

[mvjs]

My Bonus points also have not transferred to QFF. I spoke to EDR today ( a call centre operator, then she transferred me to a technical chap). He had no explanation why the points had not transferred. He'll investigate and get back to me. Even checked my phone numbers, so I'll let you know the outcome.

My bonus points have not showed up either despite speaking to them on the 2/1/10 and them promising to have a resolution in a week. Still no resolution even after a second phone call. Starting to get a bit annoyed.

 

[garee]

My Bonus points also have not transferred to QFF. I spoke to EDR today ( a call centre operator, then she transferred me to a technical chap). He had no explanation why the points had not transferred. He'll investigate and get back to me. Even checked my phone numbers, so I'll let you know the outcome.

I did not hear back from EDR so I phoned again today. Spoke to a supervisor and the points in the Bonus Points column are just there to indicate the points were earned during a promotion, but they are not additional points. If you shopped at Dan Murphys during December (the promotional period) you will only receive the points indicated in the Points Earned column.
A tad confusing, but it makes sense as no where in the promotional material did it say you would earn double points.

 

[futaris]

How it works

1. Shop at BIG W before Wednesday 17th February
2. Present your registered and linked Everyday Rewards card before you pay at the checkout
3. Earn 2 points per dollar over $30 spent in one transaction*

Plus Earn an extra 100 Qantas Frequent Flyer Points if you purchase any item that appears in this weeks Baby catalogue*

*Double points offer valid at BIG W stores nationally from Thursday 11th February until Wednesday 17th February 2010 only. This offer only applies to Everyday Rewards cardholder 93***********. 100 extra Qantas Frequent Flyer points can only be redeemed once during the offer period. This week's catalogue means the BIG W Baby catalogue on sale from Thursday 11th February until Wednesday 17th February 2010. Offer excludes selected purchases including smoking/tobacco products, gift cards, BIG W Optical, DVD Kiosk purchases, selected services and selected online purchases including BIG W Photo, BIG W Entertainment and BIG W Movie Rental. Bonus/Double points are not available on lay-by purchases. You must be an Everyday Rewards member and a Qantas Frequent Flyer member and link your memberships to earn points. You must present your Everyday Rewards card at the time of purchase to earn points. Points will appear on your Everyday rewards account by Tuesday 23rd February. If you have reason to believe an error has occurred on your Everyday Rewards card please contact us. Woolworths Ltd, ABN 88 000 014 675, 1 Woolworths Way, Bella Vista 2153.

The above offer was targeted. Not hard to buy a product from the baby catalogue when you have a 7 month old baby.

Shame about the 100 extra points only being redeemable once.

 

[lovetravellingoz]

The above offer was targeted. Not hard to buy a product from the baby catalogue when you have a 7 month old baby.

Shame about the 100 extra points only being redeemable once.

Though I gained the same offer and my youngest is 13!!!!!!!!!!!
I looked at the catalogue and thought nothing there

 

[samh004]

That baby catalog has a lot of electronics in the back of it... do you think the TV is considered a baby product

 

[markis10]

That baby catalog has a lot of electronics in the back of it... do you think the TV is considered a baby product

Nothing mentions that you need to buy a baby product, just that it needs to be in this weeks catalog which has a baby flavor!

 

[drewbles]

Nothing mentions that you need to buy a baby product, just that it needs to be in this weeks catalog which has a baby flavor!

So what does baby taste like

 

[Flashback]

So what does baby taste like

I prefer roasted, to baked...

 

[drron]

I prefer roasted, to baked...

I'm guessing spit roasted :shock:

 

[markis10]

So what does baby taste like

Dont know but I can tell you what the smell is like at times, especially when Jr is teething or decides you are the nappy during a change, the joys - would not trade it for the world

 

[SIA1A]

This offer only applies to Everyday Rewards cardholder 93***********.

The above offer was targeted. Not hard to buy a product from the baby catalogue when you have a 7 month old baby.

Shame about the 100 extra points only being redeemable once.

Shame too that the offer is probably targeted at people who rarely (if ever?) use their Everyday Rewards card.

I use mine quite often and, no surprise, have not received the offer and presumably won't get double points for spending during the qualifying period.

 

[lovetravellingoz]

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Shame too that the offer is probably targeted at people who rarely (if ever?) use their Everyday Rewards card.

.

As a data point.

I use my card once or twice a week and got the offer.
The other 4 cards in the household which are used rarely and randomly did not receive this offer.

Of my 5 cards I have noted that my card which is used the most also receives the most special offers.

As an onbservation the Everyday card seems to have lots of special offers and most that I hear about that are targetted I do not get.

 

[samh004]

Shame too that the offer is probably targeted at people who rarely (if ever?) use their Everyday Rewards card.

I use mine quite often and, no surprise, have not received the offer and presumably won't get double points for spending during the qualifying period.

It’s coming up to a year since the card was introduced, well in a few months, and I’ve earned just under 4000 points with it so far. I’d think that would rank me high up the list, but I rarely get offers, targeted or otherwise, anymore.

 

[odysseus]

It's a mystery how their targeting works. I'm yet to receive a targeted offer, and only use it when there's a benefit (which is sporadic). Had I received a targeted offer, it may well have been an encouragement!

 

[medhead]

It’s coming up to a year since the card was introduced, well in a few months, and I’ve earned just under 4000 points with it so far. I’d think that would rank me high up the list, but I rarely get offers, targeted or otherwise, anymore.

My wife would have easily earnt 10000 points - we also rarely get targetted - I can only recall one targetted offer.

 

[samh004]

My wife would have easily earnt 10000 points - we also rarely get targetted - I can only recall one targetted offer.

You have a bigger grocery budget than me

 

[zig]

My wife would have easily earnt 10000 points - we also rarely get targetted - I can only recall one targetted offer.

I haven't received any targetted offers since the start of the scheme - starting to feel very undervalued by Woolworths

 

[medhead]

You have a bigger grocery budget than me

yeah i've tried to get the kids to stop eating, but they just won't do it. so i gotta keep spending the money.