Qantas FF announcement 20 June - "biggest overhaul" in program history

[11sjw]

A Golden Wings membership card and 80,000 FF POINTS

My stepfather's reply to that is usually "That's sad. I lost my job!"

 

[Pushka]

My stepfather's reply to that is usually "That's sad. I lost my job!"

That’s very true. A reason why I’m not a fan of AirNZ who ripped out the assets.

 

[11sjw]

That’s very true. A reason why I’m not a fan of AirNZ who ripped out the assets.

Yes, totally off topic but the stories of TT flights with aircraft spares are a very sad indictment on that whole affair.

On topic, so glad I booked my 3 x J Oneworld Award flights a few months ago!

 

[The man with no name]

And to add to the speculation...

Qantas Frequent Flyer's "biggest overhaul": The 7 juiciest rumours

Fewer points earned? More reward flights? Hello flybuys? Here's all the gossip.

www.finder.com.au

 

[exceladdict]

Wondering if I should try and book my J RTW trip today?

They have to give 3 months notice as I understand it of changes like this.

I'm still considering this! QF write the rules here.

 

[CaptJCool]

Upside of all this speculation

Shift in how loyalty is viewed
If you purchase all your small number of flights with QF AND spend your own money, Are you more loyal than someone who spreads the spend around especially when their business pays for the QF flights. Even the evidence here suggests business-people fly alternatives after work life is over. The drop out rate must be enormous.

Show Slow Loyal Earners some of the love experienced by the elites with lounge invitations after say 2 years for people who are slow earners. (No work travel and occasional holiday away in 4 weeks leave). If every annual holiday is booked with QF, That’s loyalty. An average waged job doesn’t enable endless J class travel
But currently they have been treated as cannon fodder

Dynamic pricing and discount offers can work in your favour. More for less.

COMPETITOR PRICE MATCHING
If the difference in booking a flight from Australia to London is like under $250, would they rather get you buying their Y fare and receiving say $1500 than $0 because you booked with Etihad or Qatar or Oman Air or MH or SQ ?

Stronger Availability of Award Seats
To have to book a year in advance may suit some of you, but it’s not suited to my domestic arrangements. I’m constantly disillusioned

Earn rate taper changes so like the age pension thresholds changes, more Y awards at a cheaper price (more for those with no income and no assets)
Loyalty isn’t solely about pricIng. Loyalty is about repeat customers something loyalty programs seem to have forgotten.

Shift share of wallet in your favour. If someone spends $10,000 on family fares every year, but only half with you, how do you extract more from them . What are you going to give them to switch to you ? This doesn’t need to save costs so to speak.... one can persuade, for example, a sale of 4 QF tics instead of 4 SQ Tics

No points expiry policy

Points transfer upon death to beneficiaries instead of being snaffled by the program owner



Downside
pointe devaluation for J/F awards,
higher points spend. When add-ons are fully the price of a Y return tic you know its price gouging already but more points and less cash payment would prove useful. (Note rewards from HK are seriously lower so it’s doable)

Revenue based model doesn’t work. Given QF risk aversion, Id be surprised and look at how forum participants view ‘Simpler and Fairer’

Target those who’ve shown they will spend more than base fare as they’ve shown they happily pay more than less

Save costs - false economy. The Cathay Pacific episode
price increases affect on-going loyalty and if done badly break the business loyalty to what once were loyal customers. shift customers and you could lose them forever. Plenty examples on these forums of this effect

 

[CaptJCool]

QANTAAs AAdvantage? Anyone seen Tim Clark about Sydney recently?

Are you sure you don’t mean Tim Marcus Clark?

THats an Adelaide joke ....

 

[CaptJCool]

That’s very true. A reason why I’m not a fan of AirNZ who ripped out the assets.

And that’s because apparently Murdoch sold it to them for a princely sum when apparentyl hadn’t maintained the assets and they paid fulsomely for distressed assets. I can’t blame em for ripping out the pearls

 

[Borisdog]

Says who?

Yeah, yeah. Rain on my parade why don't ya.

 

[Borisdog]

In the tone of "I'm extremely glad they can't take that away from me." There will be new QFF status levels -
QFF Iron Ore
QFF Ruby
QFF Sapphire
QFF Emerald
QFF Diamond
replace the existing categories (with cancellation of all associated "perks" with the old names) with new (read higher) qualification levels requiring at least 50% QF group status credits.

Would they? Unlikely given the adverse publicity (and associated stock price reaction) but beware of the creativity of accountants......

Just wandering
Fred

To quote Lock, Stock and 2 smoking barrels. "I'll find ya"

 

[AIRwin]

Yeah, yeah. Rain on my parade why don't ya.

Reminds me of an Alanis Morissette song...

 

[levelnine]

LTG on same flight.

I'm extremely glad they can't take that away from me.

Tomorrow's announcement:

Qantas is proud to enhance Life Time Gold to remove all existing benefits and replace them with the following:
- A guaranteed extra Neil Perry salad when flying Qantas Business Class
- 2.5KG extra baggage allowance when flying Qantas First Class

That is all.

 

[Major]

I can't see them getting together with Flybuys. But I have been wrong before

 

[opusman]

Reminds me of an Alanis Morissette song...

It's like enhancements, when you're 10 SCs away from LTG... isn't it ironic, don'tcha think?

 

[Mr_Orange]

313 posts now .

 

[DC3]

313 posts now .

... and no-one has a clue?

 

[samh004]

... and no-one has a clue?

I'm surprised nothing has leaked out.

 

[DavidFlynn]

I'm surprised nothing has leaked out.

I have it on very good authority that we'll see Lifetime Bronze

 

[DavidFlynn]

And to add to the speculation...

Qantas Frequent Flyer's "biggest overhaul": The 7 juiciest rumours

Fewer points earned? More reward flights? Hello flybuys? Here's all the gossip.

www.finder.com.au

Fake news.

 

[Ade]

I'd love to see QF ;

1. Introduce Family Pooling
2. Bring in an intermediate tier between Gold & Platinum, so that those that can definitely hit Gold each year, but can barely get over 1000 SC's to make Platinum (I always fall in this category - always a Gold, never a Platinum) OR
3. Reduce the re-qualification requirements from 1200 SC for Plat to 1000 SC's

That's just me wishing what QF could be doing

I'd also love to see QF partnering with another OW airline apart from CX to offer flights to Indian sub continent. Right now, with 9W out of the picture, CX is kinda dominating flights to India if you need to fly with an OW carrier. Or alternatively there is SQ from SIN or MH from KUL, which needs a transit in SIN as QF doesn't fly direct to KUL