rock86
Established Member
- Joined
- Jul 18, 2017
- Posts
- 1,179
Isn't someone directing their discretionary spending to a Qantas branded product loyal though?Unfair? Whomever says that a loyalty programme needs to be fair? It’s about rewarding loyalty and not who can accumulate the most points via non flying means.
People on the ground who don't fly a great deal can also be loyal to the company and generate them significant revenue (sometimes more then an actual flyer).