Qantas Green frequent flyer tier

[Jacques Vert]

A question for those who have paid the carbon offset on a pre-existing booking.

Assuming the leaf eventually appears, is the effective date the day the offset was paid for or the day it actually posts to your account?

 

[SYD]

A question for those who have paid the carbon offset on a pre-existing booking.

Assuming the leaf eventually appears, is the effective date the day the offset was paid for or the day it actually posts to your account?

It should be when it’s paid.

 

[Cessna 180]

A question for those who have paid the carbon offset on a pre-existing booking.

Assuming the leaf eventually appears, is the effective date the day the offset was paid for or the day it actually posts to your account?

Eight weeks yesterday since I paid to offset the flight. Flight was the same day.

I rang yesterday. After politely waiting for the Manila agent to waffle on about the "eight weeks in the t &C", blah blah, I was then able to equally politely point out that it was eight weeks to the day and I would like my leaf. She decided she could now escalate it.
I presume I will wait another eight weeks...

 

[MELso]

Eight weeks yesterday since I paid to offset the flight. Flight was the same day.

I rang yesterday. After politely waiting for the Manila agent to waffle on about the "eight weeks in the t &C", blah blah, I was then able to equally politely point out that it was eight weeks to the day and I would like my leaf. She decided she could now escalate it.
I presume I will wait another eight weeks...

As John McClane said in Die Hard, ‘welcome to the party, pal!’

After offsetting an AY flight, I waited eight weeks and got the final green leaf within 3 business days after calling, but no extension to 2026 or option to get 50SCs. Had to wait 21 days before sending a message a week ago and calling on Saturday morning to lodge a ticket. I’ve been told it’ll be 3-5 business days to have Qantas fix it so another call on Saturday may well beckon if it isn’t. Three months to get this sorted is crazy!