Qantas is sorry (again)

[levelnine]

LOL generic advice that does not cover my specific itinerary. And "heaps" was your qualifier - like I said no evidence from you for how to fly on available OW award itinerary via LHR and save "heaps".

You expect me to find a better itinerary for your specific needs? LMAO I don't work for free. I could not care less if other people redeem their points for suboptimal flights. The more people redeeming on BA flights, the better.

Since you fail to understand that different people value things differently there is zero point discussing further with you.

I am talking about objective facts. It is objectively true that BA impose sky high carrier fees. Type 'ba carrier charges' into Google and peruse the thousands of articles discussing this fact.

 

[drron]

And compared to AA QF has high charges.
But that’s not the point. I can use my Avios and AA points on flights we actually want. Mrsdrron can’t find anything on QF we want.
Plus the real risk with QF partner awards that they might disappear due to QF’s incompetence.

 

[Quickstatus]

conditions placed on the voucher

Yes I can't imagine no strings attached for any largesse moving forward

 

[SCM]

I'm getting this kind of vibe from this video;

However, I will note that after waiting for 10 months, I finally got a refund from Qantas (points) today. Coincidence? Hmmm maybe not?

 

[JohnK]

That is never going to happen. Qantas have 177 billion frequent flyer points currently outstanding.

And I can't use my close to 1 million QFF points to fly to BKK as often as I want and when I want.

I can only travel school holidays. I don't want to go anywhere else. I should not have to book January 1st 2024 for travel in December 2024.

I am not actively earning any more points that I cannot use. Notice there's another promotion where they've released extra award seats to certain destinations but book by 28 September. How about just release more award flights on each flight instead of these silly gimmicks.

P.S. Qantas should be forced to stop selling any further points until they get their liability down. Instead they keep selling more points and their liability continues to increase.

 

[elanshin]

And I can't use my close to 1 million QFF points to fly to BKK as often as I want and when I want.

I can only travel school holidays. I don't want to go anywhere else. I should not have to book January 1st 2024 for travel in December 2024.

I am not actively earning any more points that I cannot use. Notice there's another promotion where they've released extra award seats to certain destinations but book by 28 September. How about just release more award flights on each flight instead of these silly gimmicks.

P.S. Qantas should be forced to stop selling any further points until they get their liability down. Instead they keep selling more points and their liability continues to increase.

I don't think you understand one aspect of frequent flyers points. Its pseduo currency and likely to be more profitable than QF mainline. Thus they have every incentive to keep it a money printing machine that isn't regulated rather than making it "fair". These marketing gimmicks are exactly designed to press the right psychological buttons and offer different ways to do promotions.

As much as you want to, QF isn't going to turn off their true money making machine. I'm not even sure how much of this even makes the P&L or Balance Sheets in terms of true valuation given that Qantas control every aspect of QFF and can manipulate it to be whatever value they want it to be.

 

[OATEK]

Pilots express no confidence in Chair Goyder: https://www.theaustralian.com.au/bu...r/news-story/f937edb9a6703ef5951fa35509cd7efd

 

[RooFlyer]

An AFR article ( not by Joe Aston) looking at the cost to Qantas of being sorry, including, for instance, not wanting to and not being able to pass on the cost of rising fuel prices and FX movements.

Vanessa Hudson was still in the role of chief financial officer, her instinct probably would have been to raise airfares to recoup what the company said on Monday is a $200 million increase to its fuel bill in the first half of the 2024 financial year.

But with the airline’s reputation in the toilet, Hudson has wisely decided this isn’t the time to be jacking up airfares. Instead, Qantas says it will wait and see where oil and jet fuel costs settle over the next few months before deciding whether adjustments to airfares are necessary.

The article also looks at four areas of good news for Qantas.

 

[levelnine]

And I can't use my close to 1 million QFF points to fly to BKK as often as I want and when I want.

This is such strange logic.

QFF is Qantas' program, not yours. They can do whatever they want with it. They could stop releasing any seats whatsoever if they wanted.

Conversely, you are, of course, free to never spend a dime with Qantas again.

Anyway, you can use your 1 million QFF points to fly to BKK when you want. It's just not at the price you want. And Qantas certainly don't owe you seats at a particular price.

 

[JohnK]

Anyway, you can use your 1 million QFF points to fly to BKK when you want. It's just not at the price you want. And Qantas certainly don't owe you seats at a particular price.

Off course they do. It appears that most are quite happy for QFF to continue deceiving without delivering.

A few years back I could get to BKK but taxes were ridiculous. Now taxes are still ridiculous but cannot get to BKK.

I can assure you that I've stopped playing this stupid game. No more status. No more points chasing. Find the cheapest way to get where I want to go.

And you're right about one thing. QFF has become a program for those that earn points quickly and don't care how much they spend, when or where they go.

 

[Quickstatus]

This is such strange logic

Depends on frame of reference.
There are other FF programs apart from the incumbent

 

[anat0l]

Depends on frame of reference.
There are other FF programs apart from the incumbent

They may appear more generous than QF, but they certainly aren't use your points when you want, wherever you like at a cost that is always reasonable.

I guess you could cite NZ Airpoints. Since Airpoints are always redeemed at dollar face value (or less than the real cost if you are an elite with access to special awards), they are always reasonably priced as they cannot be any less fair than against the current market - if you literally can see the fare, you can have it.

 

[levelnine]

QFF has become a program for those that earn points quickly and don't care how much they spend, when or where they go.

Not sure the game has changed a huge amount in recent years.

It's always been a game of earning and burning as quickly as possible. It has always required flexibility in when and where you want to go.

The main change in my opinion is that it has become more ruthless as more people have gotten into the points earning game and therefore you have to be quicker/better at earning and redeeming points than you used to be.

In this way, it is like everything else in life. It is constantly changing in an incremental way, which means you need to keep on top of the game's developments or you'll be left behind.

Depends on frame of reference.
There are other FF programs apart from the incumbent

How so? Every FF program belongs to the airline, not the user.

 

[dairyfloss]

Not sure the game has changed a huge amount in recent years.

It's always been a game of earning and burning as quickly as possible. It has always required flexibility in when and where you want to go.

The main change in my opinion is that it has become more ruthless as more people have gotten into the points earning game and therefore you have to be quicker/better at earning and redeeming points than you used to be.

In this way, it is like everything else in life. It is constantly changing in an incremental way, which means you need to keep on top of the game's developments or you'll be left behind.

I tend to agree - it's not so much the game, as there is a lot more players playing it now. Not only that, but they are all individually charged up with 1,000's of pieces of once unwritten know-how from the myriad of bloggers on the www

 

[anat0l]

I tend to agree - it's not so much the game, as there is a lot more players playing it now. Not only that, but they are all individually charged up with 1,000's of pieces of once unwritten know-how from the myriad of bloggers on the www

It was pretty much always going to get this way somehow.

Add to this now all the services that make award seat finding easier and those that make it easier to book (i.e. booking services).

Short of simply changing the economics or putting on more flights, the only way to regulate this so that it appears that players seem to be able to have a shot at the game is to either move the goal posts or bias the game for one's own players (basically screw alliance members) or their elites (basically screw members who have no status but have heaps of points through other non-flying means).

 

[Quickstatus]

Every FF program belongs to the airline, not the user.

And the customer is not the airline. The passenger gets to decide if they want to play the game or not.

 

[RooFlyer]

or bias the game for one's own players (basically screw alliance members) or their elites (basically screw members who have no status but have heaps of points through other non-flying means).

That should go into the mix - especially screwing the non flyers. It happens currently to various degrees in many of the FF schemes and there are other own-airline discriminations ( restricted F lounge access).

 

[drron]

But in the last 18 months I have been able to redeem over a million KF points on saver awards on flights we wanted and dates we wanted. Yes I am KF gold but that is nowhere near the top of the pile.
So why would I want to return to QFF which for me is a far inferior product.

 

[dajop]

But in the last 18 months I have been able to redeem over a million KF points on saver awards on flights we wanted and dates we wanted. Yes I am KF gold but that is nowhere near the top of the pile.
So why would I want to return to QFF which for me is a far inferior product.

No no no! You have it all wrong. Everyone in Krisflyer should return to QFF it's much much better

 

[anat0l]

But in the last 18 months I have been able to redeem over a million KF points on saver awards on flights we wanted and dates we wanted. Yes I am KF gold but that is nowhere near the top of the pile.
So why would I want to return to QFF which for me is a far inferior product.

How much of that is F?

OK that's not the point. You've done well to do that, though having the benefit of time has to be a helping hand.

If anything you've demonstrated that you have a programme that works for you, and you also have elite status in it (yes I know it isn't PPS but still).

I have a huge stack of KF miles but I am struggling to find suitable dates and products I want to redeem them for. Things that are working against me are chasing the big rewards, travelling during peak times (no choice here) and no elite status with KF. Not to mention I'm running out of time to redeem my miles as a hard expiry is coming up on a huge swathe of them. That doesn't mean KF is inferior, but it certainly doesn't mean all KF members have a carte blanche on using their miles that is missing in QFF or any other FF programme around the world for that matter.