Qantas Platinum One experiences?

[defurax]

Interesting experience at AKL transiting on QF4. We were three P1 on the flight and in the jetbridge a QF Host was waiting for us to "escort us" to security and lounge. The surreal thing is that we had to wait in the queue with everyone else, she mentioned that the airport is not allowing them to bring passengers to the front of the queue anymore. So pretty useless service, I would have waited less if I had not accepted to be escorted. Even at the lounge she didn't bring us in front of the 15 people queue. So apart from having someone to chat with about the weather, I'm not sure there's a point to this service.

 

[Princess Fiona]

I’m open but I guess BA has the concept of jokers and extra guaranteed reward seat availability. I value upgrades when travelling for personal.

Could be CL invites, could be X number of upgrades or even could be a choice between those and gifting.

Just would be nice beyond just gifting things as a single guy as gifting is not incentivising in my personal circumstance.

The only thing you can rely on is people’s self interest.

I’d personally value a decent hotel status (not Accor preferably).
Jokers are a great benefit and would be a good addition to P1.

So too would be the addition of GUF1 and 2, just about to earn one of those myself.
Add in a couple of CL invites on top of the P1 F lounge passes and I’d be happy. Although I guess in the current environment we are less likely to see anything CL in correspondence.

 

[Princess Fiona]

Interesting experience at AKL transiting on QF4. We were three P1 on the flight and in the jetbridge a QF Host was waiting for us to "escort us" to security and lounge. The surreal thing is that we had to wait in the queue with everyone else, she mentioned that the airport is not allowing them to bring passengers to the front of the queue anymore. So pretty useless service, I would have waited less if I had not accepted to be escorted. Even at the lounge she didn't bring us in front of the 15 people queue. So apart from having someone to chat with about the weather, I'm not sure there's a point to this service.

That’s disappointing, I have had the service at AKL this year and it was straight to the front of the line at security. No point having it if doesn’t give priority.

 

[pagingjoan]

Excellent escort service, from aircraft to Lounge and return right to the seat, at SIN a few days ago.
Immediate access to showers, and food service also arranged.
Full points.

 

[AFrequentFlyer]

I had a great escort experience at LAX a few weeks ago. There was a horror security line and the young lady was able to usher us all the way through to the front of the line and also pushed our bags through to the scanner while we moved through security. She then took us through to the lounge to the reserved seating area and finally on to the plan.

Excellent service and would have saved at least 30 minutes of standing in a queue through security.

 

[jbmemories]

I had a great escort experience at LAX a few weeks ago. There was a horror security line and the young lady was able to usher us all the way through to the front of the line and also pushed our bags through to the scanner while we moved through security. She then took us through to the lounge to the reserved seating area and finally on to the plan.

Excellent service and would have saved at least 30 minutes of standing in a queue through security.

Is this for an outbound or inbound flight from/to LAX?

Major US Hubs are always a nightmare to get through when other airlines also land around the same time (especially when x2 A380s land at the same time as QF!), and plus, we don't have Global Entry, which makes the wait longer; I had a 90-minute wait to get to immigration officer! If QF has started doing that from intl flights landing at LAX, it would be a huge lifesaver.

For outbound, AA also does that for their OWE equivalent status holders in the private check-in lounge (LAX and JFK of note). Not sure how the two systems interlink, but WP will show as Platinum Pro, and P1 will show as Exec Plat on their side.

 

[AFrequentFlyer]

Is this for an outbound or inbound flight from/to LAX?

Major US Hubs are always a nightmare to get through when other airlines also land around the same time (especially when x2 A380s land at the same time as QF!), and plus, we don't have Global Entry, which makes the wait longer; I had a 90-minute wait to get to immigration officer! If QF has started doing that from intl flights landing at LAX, it would be a huge lifesaver.

For outbound, AA also does that for their OWE equivalent status holders in the private check-in lounge (LAX and JFK of note). Not sure how the two systems interlink, but WP will show as Platinum Pro, and P1 will show as Exec Plat on their side.

It was for an outbound flight. It was the first time I had used the service - normally I skip check in and just join the security queue.

This time around my colleague (he was flying in F) had to check in and he stood in the line and the agent then offered the escort to him and I.

She then gave me a business card with their contact details. I was able to email them for my next trip to use the escort service inbound. I'll be doing that trip in a few days, so will report back on how it goes for the inbound journey.

Thanks for the heads up on AA as well.

 

[Collodi]

It was for an outbound flight. It was the first time I had used the service - normally I skip check in and just join the security queue.

This time around my colleague (he was flying in F) had to check in and he stood in the line and the agent then offered the escort to him and I.

She then gave me a business card with their contact details. I was able to email them for my next trip to use the escort service inbound. I'll be doing that trip in a few days, so will report back on how it goes for the inbound journey.

Thanks for the heads up on AA as well.

I've had this same service outbound at LAX twice out of 6 departures on QF from LAX whilst P1 over the past 18 months.

I also once emailed that address they give you asking for assistance on an inbound with a tight(ish) connection. They promptly replied saying they would be more than happy to meet me on arrival at the plane - and then never actually did.

 

[AFrequentFlyer]

I've had this same service outbound at LAX twice out of 6 departures on QF from LAX whilst P1 over the past 18 months.

I also once emailed that address they give you asking for assistance on an inbound with a tight(ish) connection. They promptly replied saying they would be more than happy to meet me on arrival at the plane - and then never actually did.

Ha ha - classic Qantas!

 

[Ansett]

On QF37 this evening and been moved 4 times from my selected seat.
First time A staff member tool my bulk head seat 2nd time a family needed my seat yet no family in the seat, 3rd time broken seat yet a staff member was in that seat, I know this as crew were asking her about her upcoming flight roster. 4th the F Lounge staff moved me to get to an aisle seat from middle seat in a row of 4. Do you think I am being precious?

 

[jbmemories]

On QF37 this evening and been moved 4 times from my selected seat.
First time A staff member tool my bulk head seat 2nd time a family needed my seat yet no family in the seat, 3rd time broken seat yet a staff member was in that seat, I know this as crew were asking her about her upcoming flight roster. 4th the F Lounge staff moved me to get to an aisle seat from middle seat in a row of 4. Do you think I am being precious?

I had a similar experience when I booked 1A for a PER - LHR flight back in August; I was meant to check in online for it, but when it was time to check in - it swapped to 'please come to the terminal as there's an issue with your booking'. At the check-in desk, I was told that 1A had a 'broken seat' and had to move me (thankfully, just to 1K instead). However, there was someone in 1A for the entire flight... and it appeared the seat was working fine from observation.

Funnily enough, the crew and ground staff took very good care of a family (assuming either P1 or CL); they were row 3/4 instead! Due to the rerouting around the MENA, we had a stopover in SIN for refuelling. QF staff escorted them from the bridge to the QF First Lounge, and the chef personally came to say hi to them.

A side benefit of being WP and above, I guess, is being able to say hi to the captain and co after the flight and have a photo taken in the coughpit