This may belong in the IT Gripes thread but anyway.
Final day of my QFF Membership year and Points Club, I’m 11 SC short of hitting 500 SC for the year required for the 50 SC loyalty bonus.
Flew ADL-MEL this morning in a J reward seat, land and see my activity statement has recorded the flight as Classic Reward and given me 0 SC rather than the 18 SC I should have received. My flight home is a revenue fare this evening which will land me on 499 SC, one short of the bonus without the activity statement being corrected.
I have screenshots of my QFF showing my balances and my boarding pass. I’ll have to chase them up tomorrow to get the SC credited and hope that loyalty reward bonus if offered to me and can be credited in the 2024/25 membership year as I’d been planning.
Anyway, I just wanted to whinge and get that frustration out. I feel better having written that.