Qantas Premier Titanium card

[encryptededdy]

Has anyone had a go at applying for this with an income under $200k (say something like $180k)?

Yes (and it was fine).

 

[Viridis]

Opened the App today and it said "This Account has been Cancelled"

I haven't cancelled it.

I phoned the number on the card and the CSA said it was a "known issue" that was a function of routine maintenance taking place. Her advice was to "give it a rest for 24hrs" and then delete the App and re-install it.

I've checked the website and it is also giving the erroneous cancellation message.

A broadcast email might have been nice ......

 

[dairyfloss]

Opened the App today and it said "This Account has been Cancelled"

I haven't cancelled it.

I phoned the number on the card and the CSA said it was a "known issue" that was a function of routine maintenance taking place. Her advice was to "give it a rest for 24hrs" and then delete the App and re-install it.

I've checked the website and it is also giving the erroneous cancellation message.

A broadcast email might have been nice ......

Yeah - I’ve just gotten used to the fact the app will either not log in, not function as intended, or not show the right data when it does. Pretty ordinary, all things considered!

 

[dairyfloss]

How long does it take to credit the bonus SC in experience? Still waiting for the Titanium + DSC from a week ago.

Some bad news on this front, I'm afraid... I've just been through a process of following up some Premier Ti 20% Bonus SCs from flights in July, and QFF are now adamantly saying that will not be adding these for me - even manually - where the same flights were credited with bonus SCs under 'other SC promotions', such as the DSC promotion (which these flights were).

In the past, I have claimed from QFF and been credited the additional 20% SCs against the base earn, without issue (aside from needing to contact them to get it done), however they look to be tightening things up, referring to terms and stating this is how it will be.

I'll need to weigh up whether there is still a benefit for us in retaining the card, if this is the case, as it was probably the last noticeable benefit for us. We have been able to cover all/most of the fee through fare discounts, but if we don't get use from the F lounge passes, and most of our QF bookings are not eligible for bonus SCs as they are made during DSC promos or are CRs, then a break-even position on the annual fee is not really worth it.

Cheers,
Matt.

 

[Stone]

In the past, I have claimed from QFF and been credited the additional 20% SCs against the base earn, without issue (aside from needing to contact them to get it done), however they look to be tightening things up, referring to terms and stating this is how it will be.


Cheers,
Matt.

I just wanted to double check as I had been considering this card. Can I clarify, if tickets were purchased during a double status credits promotion, you don’t get the 20% additional SC’s on the base earn. (As the double credits are seen as bonus status credits already?)

 

[dairyfloss]

I just wanted to double check as I had been considering this card. Can I clarify, if tickets were purchased during a double status credits promotion, you don’t get the 20% additional SC’s on the base earn. (As the double credits are seen as bonus status credits already?)

Yes - in the past I had gotten both, so base + base (DSC) + base x 20%, for a total of 2.2x base on flights during DSC, however with this latest claim they have denied the Ti bonus as ineligible. So now it’s going to be 2x during DSC, and 1.2x at other times.

Cheers,
Matt.

 

[KingHuang]

Yes (and it was fine).

Hey what was the income that it was approved against, would $150k be ok?

 

[encryptededdy]

Hey what was the income that it was approved against, would $150k be ok?

160k, but who knows what their system thinks