Qantas to Introduce Group Boarding and Bag Tracking

[Falcs]

Annoyingly I used to be able to put one FF # on the booking and flash my other card (i.e. use status from one program but collect on another).

Works ok for lounge entry but the automatic BP scanners don't allow this with the group boarding codes.

 

[Beano]

Annoyingly I used to be able to put one FF # on the booking and flash my other card (i.e. use status from one program but collect on another).

Works ok for lounge entry but the automatic BP scanners don't allow this with the group boarding codes.

So why didn't you use the same card in the booking?

 

[Falcs]

So why didn't you use the same card in the booking?

Because I'm collecting points and SC through Qantas (no status) but using OWS status for the benefits. Anyway, 2 more weeks and the problem will be solved.

 

[kpro]

In regards to the somewhat new hand luggage piece and weight enforcement, there was a survey I received a couple of months back asking for my thoughts. I think I indicated I wasn't too happy with the not very consistent enforcement of rules around weight of bags, and that checked in baggage needed a guaranteed arrival time at the belt in order for me to use it more.

Today I received the following summary response.

Thank you for recently completing the Qantas Cabin Baggage survey.

We’d like to share back some of the findings that you told us:

• The majority of our customers want to travel with cabin baggage
• Customers would like to see more enforcement of the policy to help make the boarding process faster and to help get you away on time
• We also heard that improvements could be made on our speed of bags to belt once you have arrived - restoring trust in this system will help to encourage checking in your bags
• The 1 up, 1 down signage and process at the airports is seen as a positive step in helping improve your experience, with the signage sending a clear and easy to understand message
• Lastly, providing free check-in of bags at the gate for those that don't fit in the cabin is seen as helpful

We thank you for taking the time to provide us with this feedback, it is extremely valuable in helping us improve experiences for our customers.

 

[serfty]

Today I received the following summary response.

I did the survey and today I received the same.

Seems they got the result they wanted ...

 

[itsjackson]

Because I'm collecting points and SC through Qantas (no status) but using OWS status for the benefits. Anyway, 2 more weeks and the problem will be solved.

Last time I flew, I had my OWE FF on my BP until boarding. After it was scanned, I was still able to change the FF number back to QF using the QR mmb and it was credited correctly. I ended up boarding late anyway, but this way worked for me.

 

[drron]

I did the survey and today I received the same.

Seems they got the result they wanted ...

But I wonder what the answers they got really did say.

 

[serfty]

But I wonder what the answers they got really did say.

We'll likely never know.

 

[Lat34]

Ummmm, prob dumb question... what is this:
The 1 up, 1 down signage and process at the airports is seen as a positive step in helping improve your experience, with the signage sending a clear and easy to understand message

 

[flyingfan]

Ummmm, prob dumb question... what is this:
The 1 up, 1 down signage and process at the airports is seen as a positive step in helping improve your experience, with the signage sending a clear and easy to understand message

Do you mean their instructions to put one carry-on bag above in the overhead locker and one under the seat in front of you?