I wasn't even trying to amend a booking or even do a complex booking. Only a simple return booking to Singapore. The agent sounded very young and I had to keep asking if she was still on the line, which she was. In the background I could hear lots of people talking. My agent was definitely not offering up any suggestions.
I feel sorry for anyone who has a flight within the next 24 hours and is using one of the new boarding pass free kiosks as they won't be able to get a digital boarding pass with everything going into melt down
Just read an AFR article on the website outage that includes this: "The Qantas spokeswoman said the frequent flyer portion of the website was the only part to crash on Monday, and customers were still able to book and/or change flights, and that it was back up and running by 11:30 AEST."
"The Qantas spokeswoman said the frequent flyer portion of the website was the only part to crash on Monday, and customers were still able to book and/or change flights, and that it was back up and running by 11:30 AEST."
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Well I just arrived home 20 mins ago, read about all your successes. Was feeling a little despondent, logged on and the Business class seats that I could see earlier and the Fiji agent could not were still available. Could not believe my eyes, all booked woohoo! very happy! And I have an eticket!
Well I just arrived home 20 mins ago, read about all your successes. Was feeling a little despondent, logged on and the Business class seats that I cold see earlier and the Fiji agent could not were still available. Could not believe my eyes, all booked woohoo! very happy! And I have an eticket!
Hey my account was like this for MONTHS but no-one complained. Now Kwantas is tossing a low value aka useless freebie people complain? Go Figure!
Here is my post on Ausbt.com.au aka ExecutiveTraveller.com.au
"This started WAY before COVID - Joyce pulled staffed (abeit Dnata not Qantas staff, wearing Qantas Uniforms) Business checkin counters @ T3 Sydney ) Staff were winging to me back in 2019 Treat your staff badly and they treat the paying passengers, the sole reason Qantas exists, poorly. Then the airline management further "enhance" the low cost carrier experience of Qantas, even in Business. No brainer - fly another airline. Don't winge about Qantas then keep flying them. I'm amazed by the fan club Qantas has here and on other websites who won't accept an OUNCE of criticism of Qantas' failings despite the tonnes of delayed/lost/derailed checked baggage and oodles of cancelled , delayed, further cancelled flights. These same fans bag USA airlines who provide a better, cheaper premium experience than Qantas in their country"
Are we all so blinkered we need to maintain allegiance to "Australian Airlines" who bought the Queensland And Northern Territory Air Service aka QANTAS brand-name ? I only fly Kwantass to use up my American Airlines points on QF Business redemptions, which I have quite a few hundred thousands of, becasue I pay far few points AND taxes than thru QFF direct. WAKE UP!!
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Ay yeh forgot to add maybe Mr Joycie should go back to ANSETT!!!!!!!! Or .........
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