QF Website borked again?

[RooFlyer]

Good luck with those DSCs

 

[kingzac]

same here. perhaps linked to those with March 31st anniversary? that's when mine went down (April 1) still not back. Spoke to a couple of QF CSR today and they could see all my bookings at their end and weren't aware of the issue.

My anniversary is in July so not linked in my case

 

[jpp42]

Maybe they are trying to filter out the expired / used travel credits that everyone was complaining about and got a bit overzealous.

 

[nancypants]

It’s definitely still stuffed here and I’m a September anniversary
Also when I log in it proudly informs me I just earned 28 points on my latest flight- which is just a fly carbon neutral payment

 

[justinbrett]

I think it's fixed now. Mine has been broken since Saturday, and as recent as an hour ago, but it's working now.

Also the dashboard after logging in shows my next flight and a summary "6 flights and 5 cars", which I don't remember seeing before.

 

[clifford]

Mine seems to be more or less OK at the moment, but I'm not sure why a SYD-AKL flight in June shows 80 SC's being earned, when the same flight in September shows 85.

 

[randomly_chaotic]

My activity page hasn't updated properly either, SC's and PCP showing as '-3 days left' to reach next goals.

mine's back this morning!

 

[jimmy hutspah]

I think it's fixed now. Mine has been broken since Saturday, and as recent as an hour ago, but it's working now.

Also the dashboard after logging in shows my next flight and a summary "6 flights and 5 cars", which I don't remember seeing before.

not fixed for me..

 

[offshore171]

Data point: fixed for me

 

[love_the_life]

Fixed for me
My anniversary date is 31 March so wonder (as suggested) this had something to do with it.

 

[HirafuHeartAttack]

Been like this for 2 days. Also says 1 flight and 2 qantas passes despite having 2 rewards flights booked.
App works fine...

 

[justinbrett]

View attachment 322160
Been like this for 2 days. Also says 1 flight and 2 qantas passes despite having 2 rewards flights booked.
App works fine...

I never had that error. Mine just said no upcoming bookings.

I suspect this is a different thing.

 

[maia200]

Mine seems to hang on a cancelled trip from SYD to BNE yesterday. Despite me changing it, Qantas seems to have me on a flight for today and has canceledl it anyway. App tells me to go and manage my booking but I can't get past that. I have received my points and SC for yesterday's flight which I took, but not the DSC yet. I switched my phone on and off in case it was a glitch but that's still there.

 

[RooFlyer]

View attachment 322160
Been like this for 2 days. Also says 1 flight and 2 qantas passes despite having 2 rewards flights booked.
App works fine...

I wonder if that is the same thing as being reported in another thread. I have had passes and credits popping up over the last couple of weeks. Credit might be real, but the passes aren't.

Post in thread 'Fully spent Qantas Pass'
Fully spent Qantas Pass

 

[nancypants]

Should I be worried that mine is still stuffed? Go to “see all bookings”
“We’re experiencing some problems”

 

[HirafuHeartAttack]

Should I be worried that mine is still stuffed? Go to “see all bookings”
“We’re experiencing some problems”

Maybe?
Mine finally worked itself out after i booked more flights...

Classic flight rewards seems to be my new nightmare. The multi flight month view shows J/F rewards for multiple Singapore to Europe options, get passed the screen saying I'll be taken to the Singapore site then it has a moment, and returns to the month view but with only economy rewards ticked and a completely different caledar?

 

[kingzac]

Still "experiencing some problems" for me.
Booked another flight yesterday and it's annoying trying to do everything through the temperamental app rather than the website.

 

[jimmy hutspah]

it really is embarrassing how often their website has issues...

 

[jimmy hutspah]

still getting the booking errors. very very frustrating.

 

[Rob P]

Hi Team

I'm not sure if I'm in the right place but wondering if anyone has had same error messages as me on their Qantas Account online.
For the past 2 weeks I get an error message that says

We’re experiencing some problems​

Please try again now or come back later. If you need further assistance contact the Frequent Flyer Service Centre

I've had conversations with three different people at Qantas, including 2 in Hobart I believe and still nothing.
Tried three different browsers and clearing cache but no difference.
I've also had an error message showing in the cart top right of my account and wonder if it could be related.

I have a lot of bookings and this is way beyond acceptable.

Any ideas?

Thank you