QF website problem

[Kiwi Flyer]

Is anyone else having problem with bookings (either new or viewing existing) on QF website?

I can view my account okay but anything to do with bookings seems to not be available

 

[Altair]

Is anyone else having problem with bookings (either new or viewing existing) on QF website?

I can view my account okay but anything to do with bookings seems to not be available

It is slow but not as bad as I have seen it. I tried dummy upgrades and viewing bookings.

 

[simongr]

No problems here.

 

[Kiwi Flyer]

maybe QF doesn't want me making any more bookings

 

[Optics]

I have used it extensively today and had no problems. Have you made any derogatory comments in the "why does everyone bag Qantas" thread?

 

[Kiwi Flyer]

It won't let me book flights whether I am logged in or not.

 

[Altair]

It won't let me book flights whether I am logged in or not.

Where are you?
Was there not a price increase coming today so if you are somewhere in the world that is yesterday could they be stopping you?
Confused I am....
I was using NZ region....

 

[Kiwi Flyer]

No - I'm back in NZ at the moment.

 

[NM]

No - I'm back in NZ at the moment.

Ahh, now that explains it .

 

[JohnK]

Was there not a price increase coming today so if you are somewhere in the world that is yesterday could they be stopping you?
Confused I am....

You are confused? Now you have me confused! ROFL!

 

[Kiwi Flyer]

still having problems - tried a few different computers at various locations

 

[MAX_1]

I just logged in to Qantas.com and had no problems.I would suggest you check your Pop-up settings and make sure its set to allow pop-ups.
Tools/Pop Up Blocker---------make sure its set on Turn Off Pop Up Blocker.
This happened to me once and seemed to correct the problem.
Max

 

[Kiwi Flyer]

I just logged in to Qantas.com and had no problems.I would suggest you check your Pop-up settings and make sure its set to allow pop-ups.
Tools/Pop Up Blocker---------make sure its set on Turn Off Pop Up Blocker.
This happened to me once and seemed to correct the problem.
Max

It wasn't my settings as it happened on multiple computers in various sites. Besides which, the pages I was trying to access do not have pop-ups.

 

[Kiwi Flyer]

I'm still having problems

 

[JohnK]

I'm still having problems

Might be the right time to log the problem with QF!

 

[Kiwi Flyer]

one step ahead - already done this, no response as yet

 

[acampbel]

My bookings look and retrieve OK (there's just the one for Darwin next week) but I was attempting to see how many FF points and SCs this would earn. I went to the https://www.qantas.com.au/fflyer/do/dyns/initialPointsEarned page and stuck in Sydney-Darwin on Discount Economy and it came pack with - for both points and SCs.

cough! I wonder what it would be for Full Economy ...... still zero!! I then tried Business and got the same result.

This did not look right, so I logged off and tried again. The result was that all the different points and SCs worked fine, so it was just the personalised page that was giving problems. This is not a solution when having to look at personal details, but I think it does point to some glitches in the system. I raised a call with Qantas and a rather untechnical lass gave me a call and suggested I delete my cache. I will if I can find it!


Cheers,


Andrew

.

 

[Altair]

I'm still having problems

Are you having problems with you logged on as yourself in the Qantas page?
Have you tried a dummy booking without logging on as Kiwi Flyer? It could be a problem with your profile in QF land so they would need to fix it.
I remember having an issue with my QF profile when I upped a status....it fixed itself but it was 2 months before I logged on again as I was then flying with ANZ.

 

[Kiwi Flyer]

I've tried being both logged in and not logged in. No difference.

 

[Altair]

Well then it must be due to your derogatory comments you made in your trip report regarding QF!!!!