It's also misleading.Is this the best Rex can do? Seems to be in all major papers today. Not sure if it is the BEST way of spending advertising $$, just bagging a competitor?
Rex is actually stating they will provide a credit OR a refund if the cancellation is due to covid.
Qantas and Virgin are essentially offering a credit without fees for a period of time regardless of reason.
The question I have, when Rex provide a refund are they also refunding any credit card surcharges as well, as some operators wont refund it, although they should. (Though I do believe the cosumer needs to understand to sell services and then refund does cost them money in terms of staffing etc.)